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Transcription Services

Security Industry Authority

This public procurement record has 2 releases in its history.

AwardUpdate

25 Aug 2026 at 14:23

Award Notice
Award

12 Dec 2024 at 12:18

Award Notice
Summary of the contracting process

The Security Industry Authority bought transcription services for delivery in the United Kingdom. The requirement is for producing written transcripts from spoken or recorded material, supporting the Authority’s operational and administrative work. It is a services procurement, classified under CPV 79530000, covering translation services. The buyer is the Security Industry Authority, based in London. The awarded supplier, Thebigword Interpreting Services Limited, is based in Leeds and is recorded as a small or medium-sized enterprise. The opportunity is therefore relevant to businesses providing professional transcription services for public sector clients across the UK, particularly firms able to handle work for a national regulatory body and operate through public procurement arrangements.

This procurement is complete and has been awarded. It used a selective procedure as a call-off from a framework agreement. The tender deadline was 22 October 2024 at 5:00pm. The contract was awarded to Thebigword Interpreting Services Limited on 10 November 2024 for £63,000. The contract period runs from 22 November 2024 to 21 November 2027. The requirement was considered suitable for small and medium-sized enterprises, while participation was not reserved for voluntary, community or social enterprises. The process records one active award and one supplier. The procurement was evaluated through the framework call-off route, so businesses would need to understand the relevant framework and its call-off requirements to compete for comparable work.

This award confirms that the Security Industry Authority has a defined need for outsourced transcription services and uses framework call-offs to obtain them. It provides a useful benchmark for transcription businesses monitoring this buyer’s future requirements, especially small and medium-sized enterprises, which the procurement identified as suitable participants. A credible competitor would need dependable professional transcription capability, the capacity to serve a UK public sector organisation and the ability to meet the administrative and compliance requirements of a framework call-off. Suppliers with established public sector delivery processes, consistent quality controls and experience handling confidential or operational material would be well placed to demonstrate suitability when comparable work returns to market.

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Notice Information

Notice Title

Transcription Services

Notice Description

Provision of transcription services

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-928df1bc-e226-41cf-a8cc-a6e33b5d5c3a
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/d5e84888-2369-487a-8f00-4bc231f908ce
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79530000 - Translation services

Notice Value(s)

Tender Value
£63,000 Under £100K
Lots Value
Not specified
Awards Value
£63,000 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
25 Aug 20263 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
10 Nov 20241 years ago
Contract Period
22 Nov 2024 - 21 Nov 2027 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Security Industry Authority
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E14 1UG
Postcode Area
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
Not specified
Local Authority
Tower Hamlets
Electoral Ward
Mile End
Westminster Constituency
Poplar and Limehouse

Supplier Information

Number of Suppliers
1
Supplier Name

THEBIGWORD INTERPRETING SERVICES LIMITED

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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