Notice Information
Notice Title
Real-time Voice of the Customer Feedback
Notice Description
12 month contract for Hertfordshire Constabulary to host and supply software services to capture real-time and multi-channel feedback from the public. This is responsive and pro-active giving a 'Voice of the Customer' dashboard view and reports to Hertfordshire Constabulary.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-93d90fee-6abd-45bb-85c2-475fc0f8740c
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/1c1caddf-16b1-41fb-9828-4045d9f6eaeb
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Framework
- Procurement Category
- Goods
- Procurement Method
- Selective
- Procurement Method Details
- Call-off from a framework agreement
- Tender Suitability
- SME
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
72000000 - IT services: consulting, software development, Internet and support
Notice Value(s)
- Tender Value
- £60,000 Under £100K
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 13 Jun 20196 years ago
- Submission Deadline
- 19 Dec 2018Expired
- Future Notice Date
- Not specified
- Award Date
- 18 Dec 20187 years ago
- Contract Period
- 25 Feb 2019 - 25 Feb 2020 1-2 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Not Specified
- Awards Status
- Active
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- HERTFORDSHIRE CONSTABULARY
- Contact Name
- Laura Footner
- Contact Email
- laura.footner@herts.pnn.police.uk
- Contact Phone
- 01438 757993
Buyer Location
- Locality
- WHITCHURCH
- Postcode
- SY13 1TJ
- Post Town
- Shrewsbury
- Country
- England
-
- Major Region (ITL 1)
- TLG West Midlands (England)
- Basic Region (ITL 2)
- TLG2 Shropshire and Staffordshire
- Small Region (ITL 3)
- TLG22 Shropshire
- Delivery Location
- Not specified
-
- Local Authority
- Shropshire
- Electoral Ward
- Whitchurch South
- Westminster Constituency
- North Shropshire
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/1c1caddf-16b1-41fb-9828-4045d9f6eaeb
13th June 2019 - Awarded contract notice on Contracts Finder
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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