Award

Service Trasformation Optimisation and Acceleration of Change and Transformation Service

DEPARTMENT FOR WORK AND PENSIONS

This public procurement record has 1 release in its history.

Award

21 Apr 2021 at 17:50

Award Notice
Summary of the contracting process

The Department for Work and Pensions has recently completed a tender titled "Service Transformation: Optimisation and Acceleration of Change and Transformation Service," which falls under the IT services consulting industry category. This procurement process was initiated as part of a significant transformation programme aimed at enhancing departmental efficiency and citizen experience amidst challenging conditions exacerbated by Covid-19. The tender was awarded on 30 November 2020, with the contract period running until 31 March 2021, and had a total value of £751,200. The procurement method used was selective, leveraging a call-off from an existing framework agreement.

This tender presents opportunities for businesses specialising in IT services, particularly those capable of delivering comprehensive change management strategies and implementation plans. Small and medium-sized enterprises (SMEs) with expertise in building change capability teams and facilitating operational improvements are well-suited to compete for similar contracts. With the emphasis on delivering improved services at pace, companies that can demonstrate agility and innovative solutions will likely find a competitive advantage in future tenders from the Department for Work and Pensions.

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Notice Information

Notice Title

Service Trasformation Optimisation and Acceleration of Change and Transformation Service

Notice Description

DWP has embarked on a critical and ambitious transformation programme, acknowledged as a top priority for the Department. The programme will see the Department achieve the principles within the Target Operating Model, achieve significant efficiency savings and deliver a transformed experience for citizens. This needs to be achieved at incredible pace and in an exceptionally challenging environment - balancing unprecedented demand on services, limited available investment and delivery impacts of Covid 19. Supplier will provide three key areas of change acceleration: 1. Benefit driven implementation plans. 2. Build the new change capability team. 3. Architect the channel shift and TOM implications.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-93fb6d37-d94f-43ea-b6dc-1a3603be38d7
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/3aca1d2b-76df-4250-8b88-f77c651a9cd6
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£751,200 £500K-£1M
Lots Value
Not specified
Awards Value
£751,200 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
21 Apr 20214 years ago
Submission Deadline
27 Nov 2020Expired
Future Notice Date
Not specified
Award Date
30 Nov 20205 years ago
Contract Period
30 Nov 2020 - 31 Mar 2021 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DEPARTMENT FOR WORK AND PENSIONS
Contact Name
Not specified
Contact Email
amy.wheeldon@dwp.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
BLACKPOOL
Postcode
FY5 4ES
Post Town
Blackpool
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD4 Lancashire
Small Region (ITL 3)
TLD44 Lancaster and Wyre
Delivery Location
Not specified
Local Authority
Wyre
Electoral Ward
Stanah
Westminster Constituency
Blackpool North and Fleetwood

Supplier Information

Number of Suppliers
1
Supplier Name

HIPPO DIGITAL

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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