Award

Engagement Survey Platform

NATIONAL HIGHWAYS

This public procurement record has 1 release in its history.

Award

25 Jun 2025 at 09:57

Award Notice
Summary of the contracting process

The public procurement process for the "Engagement Survey Platform" project, managed by National Highways, focuses on acquiring survey services to enhance team culture and satisfaction for the Lower Thames Crossing Programme. The contract, valued at £60,000, falls within the services category and is classified under survey and performance review services. Based in the South East of England, the procurement utilised a selective method through a call-off from a dynamic purchasing system. The award stage was completed with the contract active from 9th June 2025 to 8th June 2028, post tender closure on 2nd June 2025.

This procurement opportunity can drive business growth by providing survey solutions for large-scale projects, appealing to companies with capabilities in adaptive survey platforms and analytics. Given its focus on diversity, inclusion, and team culture, businesses with expertise in these areas, particularly SMEs, would be well-suited for such contracts. National Highways' engagement with People Insight Limited as a supplier underscores the value of tailored performance review services in public sector projects.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Start Free Trial Book a Demo
All Features Pricing

Notice Information

Notice Title

Engagement Survey Platform

Notice Description

Lower Thames Crossing requires an Engagement Survey Platform to measure the current culture of the Programme against its aspirations, improve team member satisfaction and retention through actionable feedback, enhance leadership decision-making supported by robust data, and ensure stronger alignment with diversity, inclusion, and well-being goals. Additionally, it will help track our diversity data and assess culture through different diverse lenses. The platform will provide flexible survey options (self-managed or fully serviced), functionality aligned with the needs of a growing, diverse workforce, and usability through intuitive interfaces and comprehensive training resources.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-950d1657-f22a-4cd3-91d7-f518a8af354a
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/fa7ee169-8c77-4b0c-ad5f-e02752cb6c49
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Dynamic
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a dynamic purchasing system
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79311000 - Survey services

79313000 - Performance review services

Notice Value(s)

Tender Value
£60,000 Under £100K
Lots Value
Not specified
Awards Value
£60,000 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
25 Jun 20258 months ago
Submission Deadline
2 Jun 2025Expired
Future Notice Date
Not specified
Award Date
1 Jun 20258 months ago
Contract Period
8 Jun 2025 - 8 Jun 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NATIONAL HIGHWAYS
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SURREY
Postcode
GU1 4LZ
Post Town
Guildford
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ2 Surrey, East and West Sussex
Small Region (ITL 3)
TLJ25 West Surrey
Delivery Location
TLJ South East (England)
Local Authority
Guildford
Electoral Ward
Stoke
Westminster Constituency
Guildford

Supplier Information

Number of Suppliers
1
Supplier Name

PEOPLE INSIGHT

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-950d1657-f22a-4cd3-91d7-f518a8af354a-2025-06-25T10:57:55+01:00",
    "date": "2025-06-25T10:57:55+01:00",
    "ocid": "ocds-b5fd17-950d1657-f22a-4cd3-91d7-f518a8af354a",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "tender_488209/1494243",
        "title": "Engagement Survey Platform",
        "description": "Lower Thames Crossing requires an Engagement Survey Platform to measure the current culture of the Programme against its aspirations, improve team member satisfaction and retention through actionable feedback, enhance leadership decision-making supported by robust data, and ensure stronger alignment with diversity, inclusion, and well-being goals. Additionally, it will help track our diversity data and assess culture through different diverse lenses. The platform will provide flexible survey options (self-managed or fully serviced), functionality aligned with the needs of a growing, diverse workforce, and usability through intuitive interfaces and comprehensive training resources.",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "79311000",
            "description": "Survey services"
        },
        "additionalClassifications": [
            {
                "scheme": "CPV",
                "id": "79313000",
                "description": "Performance review services"
            }
        ],
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "postalCode": "RM16 5UZ"
                    },
                    {
                        "region": "South East",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 60000,
            "currency": "GBP"
        },
        "procurementMethod": "selective",
        "procurementMethodDetails": "Call-off from a dynamic purchasing system",
        "tenderPeriod": {
            "endDate": "2025-06-02T10:00:00+01:00"
        },
        "contractPeriod": {
            "startDate": "2025-06-09T00:00:00+01:00",
            "endDate": "2028-06-08T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-CFS-303341",
            "name": "National Highways",
            "identifier": {
                "legalName": "National Highways"
            },
            "address": {
                "streetAddress": "Bridge House, 1 Walnut Tree Close , Guildford",
                "locality": "Surrey",
                "postalCode": "GU1 4LZ",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "National Highways (Lower Thames Crossing)",
                "email": "ancillaryprocurement@lowerthamescrossing.co.uk",
                "telephone": "03001235000"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-COH-05224597",
            "name": "People Insight Limited",
            "identifier": {
                "legalName": "People Insight Limited",
                "scheme": "GB-COH",
                "id": "05224597"
            },
            "address": {
                "streetAddress": "International House, 24 Holborn Viaduct, London"
            },
            "details": {
                "scale": "sme",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-303341",
        "name": "National Highways"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-950d1657-f22a-4cd3-91d7-f518a8af354a-1",
            "status": "active",
            "date": "2025-06-02T00:00:00+01:00",
            "datePublished": "2025-06-25T10:57:55+01:00",
            "value": {
                "amount": 60000,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-COH-05224597",
                    "name": "People Insight Limited"
                }
            ],
            "contractPeriod": {
                "startDate": "2025-06-09T00:00:00+01:00",
                "endDate": "2028-06-08T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/fa7ee169-8c77-4b0c-ad5f-e02752cb6c49",
                    "datePublished": "2025-06-25T10:57:55+01:00",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}