Notice Information
Notice Title
FIRST LINE OUT OF HOURS SERVICE DESK
Notice Description
The IT Service Desk requires an Out-of-Hours service operating seven days a week, covering 17:00-07:00 on weekdays, and providing full 24-hour coverage across weekends and bank holidays, totalling 365 days a year.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-9542d1e0-9c14-4dd0-a48d-eaed0f6d5194
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/5c8401c3-6f98-427b-9ffd-8a67b339df92
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Framework
- Procurement Category
- Services
- Procurement Method
- Selective
- Procurement Method Details
- Call-off from a framework agreement
- Tender Suitability
- Not specified
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
72261000 - Software support services
Notice Value(s)
- Tender Value
- £194,056 £100K-£500K
- Lots Value
- Not specified
- Awards Value
- £194,056 £100K-£500K
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 28 Jul 20261 weeks ago
- Submission Deadline
- 4 Feb 2026Expired
- Future Notice Date
- Not specified
- Award Date
- 18 May 20262 months ago
- Contract Period
- 18 May 2026 - 19 May 2028 2-3 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Not Specified
- Awards Status
- Active
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- MCA - MARITIME AND COASTGUARD AGENCY
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- SOUTHAMPTON
- Postcode
- SO15 1EG
- Post Town
- Southampton
- Country
- England
-
- Major Region (ITL 1)
- TLJ South East (England)
- Basic Region (ITL 2)
- TLJ3 Hampshire and Isle of Wight
- Small Region (ITL 3)
- TLJ32 Southampton
- Delivery Location
- Not specified
-
- Local Authority
- Southampton
- Electoral Ward
- Banister & Polygon
- Westminster Constituency
- Southampton Itchen
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/5c8401c3-6f98-427b-9ffd-8a67b339df92
28th July 2026 - Awarded contract notice on Contracts Finder
Open Contracting Data Standard (OCDS)
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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