Award

Provision of a Ticketing System to Symphony Hall and Town Hall Birmingham

B:MUSIC LTD

This public procurement record has 1 release in its history.

Award

17 Jul 2025 at 16:45

Award Notice
Summary of the contracting process

The procurement process, led by B:Music Ltd, entails the supply of a cutting-edge ticketing and CRM system for Symphony Hall and Town Hall Birmingham. Categorized under Office and Computing Machinery and Equipment, this procurement falls within the services sector. B:Music Ltd, headquartered in Birmingham, England, ran this initiative under a selective procurement method via a restricted procedure. The procurement process is currently in the award stage, with the contract valued at £336,000 to be fulfilled by Spektrix. The contract lasts from 1st August 2025 to 31st July 2028. Located in the West Midlands, it presents substantial significance as it comes with sophisticated data management and reporting capabilities, beneficial for the venue's operational excellence.

This tender presents substantial opportunities for businesses specializing in ticketing and CRM systems with robust integration and data analysis capabilities. It welcomes competition particularly from SMEs, given its compatibility with such enterprises. Companies equipped with advanced CRM solutions that can align with digital marketing and membership management are particularly well-positioned to benefit. The project's sizable contract value and multi-year duration offer significant potential for growth and continued partnership opportunities with B:Music Ltd. It is an ideal prospect for firms aiming to expand their influence in the cultural and entertainment sectors through innovative solutions.

How relevant is this notice?

Notice Information

Notice Title

Provision of a Ticketing System to Symphony Hall and Town Hall Birmingham

Notice Description

B:Music Ltd requires a hosted ticketing and CRM system comprising 1. State of the Art ticketing performance 2. Full integration with web, social media and e-marketing 3. Membership, Fundraising and Development capability 4. Sophisticated and flexible data analysis tools 5. Robust and flexible reporting component 6. System management 7. Efficient data and database management capability

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-95f7cd3d-c9f5-4631-9abe-919ba2502d5c
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/694fdd91-19f2-4ea9-83fd-f8be95dfddc3
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Restricted procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

30 - Office and computing machinery, equipment and supplies except furniture and software packages

CPV Codes

30000000 - Office and computing machinery, equipment and supplies except furniture and software packages

Notice Value(s)

Tender Value
£330,000 £100K-£500K
Lots Value
Not specified
Awards Value
£336,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
17 Jul 20254 months ago
Submission Deadline
7 Mar 2025Expired
Future Notice Date
Not specified
Award Date
9 Jun 20256 months ago
Contract Period
31 Jul 2025 - 31 Jul 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
B:MUSIC LTD
Contact Name
Nick Loveland
Contact Email
nick.loveland@bmusic.co.uk
Contact Phone
+44 7917881141

Buyer Location

Locality
BIRMINGHAM
Postcode
B1 2EA
Post Town
Birmingham
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG31 Birmingham
Delivery Location
TLG West Midlands (England)
Local Authority
Birmingham
Electoral Ward
Ladywood
Westminster Constituency
Birmingham Ladywood

Supplier Information

Number of Suppliers
1
Supplier Name

SPEKTRIX

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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