Award

IT Service Management Solution

WEST MIDLANDS COMBINED AUTHORITY

This public procurement record has 1 release in its history.

Award

31 Oct 2017 at 13:35

Award Notice
Summary of the contracting process

The West Midlands Combined Authority has successfully completed the procurement process for an "IT Service Management Solution" aimed at consolidating IT services across the organisation. This competitive quotation tender, with a contract value of £125,014, was classified under the CPV code 48517000 for IT software packages. The tender period ended on 19 October 2017, with the contract scheduled to run from 21 October 2017 until 20 October 2020. The project is located in Birmingham, West Midlands, and falls within the services category.

This tender offers significant growth opportunities for businesses in the IT service and software management sectors, particularly for small and medium-sized enterprises (SMEs) looking to enhance their market presence. Companies that specialise in IT service management, including those providing solutions for automation, efficiency improvements, and asset management, would be well-positioned to compete for similar contracts. Engaging with the West Midlands Combined Authority could support strategic initiatives while helping drive innovation within local IT services.

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Notice Information

Notice Title

IT Service Management Solution

Notice Description

In accordance with internal procurement regulation and policy, this was a non-OJEU restricted (competitive quotation) tender for an IT Service Management (ITSM) and IT Asset Management solution where four bidders had been invited. The aims were: * Consolidate to a single system for complete visibility and standardization in ITSM * Simplify and automate operations / automate to replace manual, redundant tasks * Reduce maintenance and support costs for assets, technology, and services. * Improve efficiency and service response times/quality. * Maximize return on financial, time, and resource investments. * Define the ITSM process deployment roadmap and develop a high-level implementation plan to best meet WMCA priorities and support strategic initiatives.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-96466ba6-6805-43ab-9ae4-94a0f0f34de0
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/c01e8fce-40d8-4a49-8b38-8e085a41b809
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Competitive quotation (below threshold)
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48517000 - IT software package

Notice Value(s)

Tender Value
£125,014 £100K-£500K
Lots Value
Not specified
Awards Value
£125,014 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
31 Oct 20178 years ago
Submission Deadline
19 Oct 2017Expired
Future Notice Date
Not specified
Award Date
19 Oct 20178 years ago
Contract Period
20 Oct 2017 - 20 Oct 2020 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
WEST MIDLANDS COMBINED AUTHORITY
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BIMINGHAM
Postcode
B19 3SD
Post Town
Birmingham
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG31 Birmingham
Delivery Location
TLG West Midlands (England)
Local Authority
Birmingham
Electoral Ward
Newtown
Westminster Constituency
Birmingham Ladywood

Supplier Information

Number of Suppliers
1
Supplier Name

IVANTI

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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