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Online Research Panel

OFCOM

This public procurement record has 1 release in its history.

Award

17 Aug 2026 at 11:43

Award Notice
Summary of the contracting process

Ofcom procured online market research panel services to support its regulatory and policy work. The requirement covers ad-hoc call-off projects commissioned according to business needs, including one-off quantitative surveys, quick polls, recurring surveys and trackers, qualitative research using agreed online or other methods, and mixed-method studies. For each project, the provider works with Ofcom to define the scope, methodology, sample, timetable and deliverables. Services may include questionnaire or discussion-guide development, sampling and recruitment, scripting, fieldwork, data processing, analysis and reporting. This is a research services contract (CPV 79310000), delivered for Ofcom in London, with work suitable for small and medium-sized enterprises and voluntary, community and social enterprises.

The procurement is complete and was awarded through a mini-competition under Ofcom’s Market Research Framework Agreement. Bids closed at 12:00 on 30 April 2026. Ofcom awarded the contract to Savanta on 8 July 2026 for £1,000,000. The contract runs from 3 August 2026 to 31 July 2030. It provides a flexible, call-off arrangement rather than a single fixed research project, with individual assignments agreed as Ofcom’s requirements arise. The award is active and the contract period is the same as the stated delivery period. The requirement was classified as services and the procurement’s estimated value and awarded value are both £1,000,000.

This award demonstrates sustained demand from Ofcom for a broad online research capability supporting regulation and policy. Suppliers competing for comparable work would need to manage both quantitative and qualitative research, including rapid polls, recurring tracking studies and mixed-method projects. Credible providers would be able to shape methodologies with the client, design questionnaires and discussion guides, recruit appropriate samples, script and run fieldwork, process and analyse data, and produce clear reports. The call-off model favours organisations able to respond flexibly to varied assignments while maintaining consistent quality, project management and delivery capacity. The stated suitability for SMEs and voluntary, community and social enterprises indicates that businesses of different sizes and organisational types may be relevant, provided they can deliver the full research workflow.

How relevant is this notice?

Notice Information

Notice Title

Online Research Panel

Notice Description

The Provider shall deliver Online Research Panel services for Ofcom, providing an agile, flexible and cost-effective market research capability to support Ofcom's regulatory and policy work. Services shall be commissioned by Ofcom on an ad-hoc, call-off basis according to business needs and may include, without limitation, one-off quantitative surveys, short quantitative quick polls, recurring quantitative surveys or trackers, qualitative research using appropriate online or other agreed methodologies, and mixed-method projects. For each individual project, the Provider shall work collaboratively with Ofcom to agree the detailed scope, methodology, sample approach, timetable and deliverables, including questionnaire and/or discussion guide development, sampling and recruitment, scripting, fieldwork, data processing, analysis and reporting as required.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-966d28df-0c0f-47a4-b220-3dcf83c2984f
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/6edd5320-2d2e-495c-9cd3-b8daec9f40fb
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other - Mini Competition via Ofcom Market Research Framework Agreement
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79310000 - Market research services

Notice Value(s)

Tender Value
£1,000,000 £1M-£10M
Lots Value
Not specified
Awards Value
£1,000,000 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
17 Aug 20261 weeks ago
Submission Deadline
30 Apr 2026Expired
Future Notice Date
Not specified
Award Date
8 Jul 20261 months ago
Contract Period
3 Aug 2026 - 31 Jul 2030 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
OFCOM
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SE1 9HA
Postcode Area
South East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI44 Lewisham and Southwark
Delivery Location
TLI London
Local Authority
Southwark
Electoral Ward
Borough & Bankside
Westminster Constituency
Bermondsey and Old Southwark

Supplier Information

Number of Suppliers
1
Supplier Name

Savanta

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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