Award

ServiceNow Platform Support

MINISTRY OF JUSTICE

This public procurement record has 1 release in its history.

Award

24 Sep 2024 at 13:25

Summary of the contracting process

The Ministry of Justice has completed the procurement process for "ServiceNow Platform Support", focusing on the information technology services category. The tender process commenced with a call-off from a framework agreement, using a selective procurement method. The procurement stage is now at the Award stage. This support service encompasses various global locations, including the British Overseas Territories, Channel Islands, Europe, Isle of Man, United Kingdom, and the Rest of the World. The contract period begins on 2nd September 2024 and ends on 1st January 2025. The final award was made on 4th September 2024, with Eviden Technology Services Limited being the selected supplier, securing a contract valued at £188,432.

This tender provides a significant opportunity for businesses specialising in information technology services, particularly those with experience in ServiceNow Platform support. Although the current award indicates limited opportunities for SMEs and VCSEs, larger technology service providers with a proven track record in similar projects may find substantial growth potential in such government contracts. The Ministry of Justice's requirement for a structured support phase offers companies the chance to demonstrate their expertise, enhance service delivery, and establish long-term relationships with a major public sector entity.

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Notice Title

ServiceNow Platform Support

Notice Description

Discovery phase to assess the ServiceNow Platform

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-9677a280-6c87-4232-bdf0-cb9b454647d4
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/131bbeda-b357-44f6-8d03-4240de0e964e
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72222300 - Information technology services

Notice Value(s)

Tender Value
£1
Lots Value
Not specified
Awards Value
£188,432 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
24 Sep 20241 years ago
Submission Deadline
29 Jul 2024Expired
Future Notice Date
Not specified
Award Date
3 Sep 20241 years ago
Contract Period
1 Sep 2024 - 1 Jan 2025 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
MINISTRY OF JUSTICE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1H 9AJ
Post Town
South West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified

Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

EVIDEN TECHNOLOGY SERVICES

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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