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Environmental Health Case Management System for Great Yarmouth Borough Council

East Suffolk Council

This public procurement record has 2 releases in its history.

AwardUpdate

13 Oct 2026 at 12:41

Award Notice
Award

13 Oct 2026 at 12:38

Award Notice
Summary of the contracting process

Great Yarmouth Borough Council’s requirement was for an environmental health case management system, a software service supporting the council’s environmental health work. The procurement was for the council alone and was delivered in Great Yarmouth, in the East of England. It was procured as a call-off from Lot 2 of the Back Office Software 2 framework. The published scope identifies the system and its environmental health purpose, but gives no further detail about particular modules, integrations or implementation tasks.

The procurement is complete and the contract was awarded to Civica UK Limited. The award was made on 24 September 2026, following a direct award call-off from Lot 2 of the Back Office Software 2 framework; the recorded procedure is selective. The awarded contract value is £63,842. The contract period runs from 30 September 2026 to 31 October 2027. The original tender deadline was 24 September 2026 at 5pm. No separate scoring or evaluation criteria are recorded for this direct award. The requirement was not identified as suitable for small and medium-sized enterprises or voluntary, community and social enterprises.

This award is evidence that Great Yarmouth Borough Council buys dedicated software for managing environmental health cases through a government back-office software framework. A competitor seeking to meet the same requirement in a future procurement would need a case management product suited to environmental health operations and the capacity to supply and support it as a council-wide system. Experience delivering comparable public-sector software and the ability to meet the framework’s relevant terms would be important to credibility, since this purchase used a framework call-off rather than an open standalone competition. The recorded suitability position indicates that this requirement was not considered suitable for SMEs or VCSEs, so firms should assess their scale and framework access against the buyer’s route before pursuing similar work. The published scope does not identify specific technical capabilities or accreditations.

How relevant is this notice?

Notice Information

Notice Title

Environmental Health Case Management System for Great Yarmouth Borough Council

Notice Description

This is a Contract Award Notice for Great Yarmouth Borough Council only. This is a Direct Award call off via Lot 2 of the GCA Back Office Software 2 Framework (RM6285) Additional information: This is a Direct Award call off via Lot 2 of the GCA Back Office Software 2 Framework (RM6285)

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-9692608a-1d85-45f3-ab74-1ed3a4b21f28
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/5759edc6-a453-4d16-9ede-2d520f99fa2b
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

90 - Sewage, refuse, cleaning and environmental services

CPV Codes

72260000 - Software-related services

90700000 - Environmental services

Notice Value(s)

Tender Value
£63,842 Under £100K
Lots Value
Not specified
Awards Value
£63,842 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
13 Oct 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
24 Sep 20264 weeks ago
Contract Period
30 Sep 2026 - 31 Oct 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
East Suffolk Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WOODBRIDGE
Postcode
IP12 4AU
Postcode Area
Ipswich
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH6 Suffolk
Small Region (ITL 3)
TLH63 East Suffolk
Delivery Location
Not specified
Local Authority
East Suffolk
Electoral Ward
Woodbridge
Westminster Constituency
Suffolk Coastal

Supplier Information

Number of Suppliers
1
Supplier Name

Civica UK Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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