Tender

Water Affordability Customer Research 2024

CONSUMER COUNCIL FOR WATER

This public procurement record has 1 release in its history.

Tender

03 Jun 2024 at 14:06

Tender Notice
Summary of the contracting process

The Consumer Council for Water has issued a tender titled "Water Affordability Customer Research 2024" for conducting customer research in the water distribution and related services industry. The procurement stage is currently active, with a tender period ending on June 25, 2024. The contract period is scheduled to run from July 22, 2024, to December 31, 2024. The tender, valued at £70,000 GBP, follows a limited procurement method with competitive quotation below the threshold. The research will be delivered across various regions in the United Kingdom.

This tender presents opportunities for businesses involved in staff training services, particularly SMEs and VCSEs, to engage with the Consumer Council for Water in providing valuable insights on water affordability issues faced by customers. Businesses with expertise in research methodologies and data analysis within the services category are well-suited to compete. The tender aims to support understanding of customer challenges in paying water bills and managing household budgets, emphasising the importance of affordability and awareness of available support within different UK regions.

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Notice Information

Notice Title

Water Affordability Customer Research 2024

Notice Description

There will be two elements to the customer research: - Quantitative research with a representative sample of household water customers to: understand the prevalence of difficulties in being able to afford to pay water bills and associated behaviours and consequences. explore levels of awareness of available support and willingness to seek such help. - Depth research to zoom in on the experiences of low income households, to provide richer insights on the challenges they face in paying their water bills and in managing their household budgets. Additional information: Documents are available via the Bravo Solutions e-tendering platform. URL given below. All bids and communications must be submitted through this portal.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-96e87b53-2505-4717-8edf-7829499965de
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/d54c668e-e319-4390-8eb1-670f4edc3bb4
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Competitive quotation (below threshold)
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

65 - Public utilities

80 - Education and training services

CPV Codes

65100000 - Water distribution and related services

80511000 - Staff training services

Notice Value(s)

Tender Value
£70,000 Under £100K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
3 Jun 20241 years ago
Submission Deadline
25 Jun 2024Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
21 Jul 2024 - 31 Dec 2024 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
CONSUMER COUNCIL FOR WATER
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BIRMINGHAM
Postcode
B2 4BH
Post Town
Birmingham
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG31 Birmingham
Delivery Location
TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLI London, TLJ South East (England), TLK South West (England), TLL Wales
Local Authority
Birmingham
Electoral Ward
Ladywood
Westminster Constituency
Birmingham Ladywood

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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