Award

UCR Entity Resolution

H M REVENUE & CUSTOMS

This public procurement record has 1 release in its history.

AwardUpdate

25 Feb 2025 at 13:28

Award Notice
Summary of the contracting process

H M Revenue & Customs (HMRC) has awarded a contract to Quantexa Limited for a project titled "UCR Entity Resolution," falling under the industry category of IT services: consulting, software development, Internet and support (CPV 72000000). The project involves the development of a SaaS Entity Resolution Tool, which will enhance the capability of matching and linking records for various tax-related data within the UK. The contract was awarded through a call-off from a framework agreement, with procurement conducted via a selective method. The procurement stage is now complete, with the contract starting on 19th September 2024 and ending on 18th September 2026. The project's key deadlines included the end of the tender period on 28th June 2024.

This tender represents significant business growth opportunities, particularly for firms specialising in software development and IT consultancy services. SMEs and VCSEs will find this contract particularly beneficial due to its scope and the specified suitability requirements. The SaaS Entity Resolution Tool will help businesses streamline tax record management, reduce errors, and enhance data accuracy, providing a scalable and extendable solution for dealing with complex corporate structures and legal entities. Companies adept at handling large datasets, implementing encryption enhancements, and delivering performant software solutions are well-suited to this tender.

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Notice Information

Notice Title

UCR Entity Resolution

Notice Description

The UCR Programme's remit is to match and link records for Individuals Personal Tax, for sole traders and organisations VAT, Self-Assessment and Employer Payrolls. (4 of HMRC's key strategic heads of duty systems) to form a unique customer record. The Match Project, developed and deployed an in-house Enterprise Matching Tool (EMS) in November 2023. Currently, this capability allows for matching of individuals (without a business interest i.e., excluding self-employed individuals) using designatory customer data along with the key internal identifiers associated with the individual. EMS Entity resolution does not currently support the complexities associated with matching organisational data. Whilst, the in-house capability is able to link less complex customers/records relating to individuals using First Name, Last Name, Business Name, Tax Identifier, Address, and Date of Birth. The requirement for UCR's goes beyond this, not all heads of duty have an ID that can be linked across systems as is the case for organisational matching, sole proprietorships, partnerships. To develop the in-house capability beyond individuals would require significant work to address the limited functional features and encryption enhancements needed. That coupled with the significant cost to both run and maintain EMS no longer represents a return on investment. These finding have recently been presented to Technical Design Authority and a decision endorsed to replace the Enterprise Matching Tool (EMS) with a SaaS Entity Resolution Tool. Without an Entity Resolution capability, we cannot reduce the incidents of low confident matches, the associated risks and the impact of exceptions to operational areas. A SaaS Entity Resolution Tool will address these complexities and leave behind a future proof strategic capability through the UCR Programme that can deliver a performant, saleable and extendable matching service that can provide a view of complex corporate structures and legal entities e.g. Legal entity for a corporate's capital gains taxes might be different to the same corporations but different legal entities VAT. This activity can only be completed using an Entity resolution capability that goes beyond the current capability within Enterprise Matching Service (EMS), the solution developed in house. Effective Entity resolution will also support the business in addressing current challenges faced by the Operational Areas relating to Exceptions. Whilst a human can likely look at records from different sources and determined if they refer to the same product or not, this is not scalable across all records and the complexity increases quickly with more and larger datasets increasing resourcing pressure on operational areas. Effective Entity Resolution will work by reducing the instances of inconsistent matches, false negatives and false positives and derive canonical entities in a systematic and scalable way.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-96f4de4d-32ee-45e9-a3af-5f4974c42a5e
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/a939d9ce-7bff-483f-b80b-0ab088be7c10
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£1,998,161 £1M-£10M
Lots Value
Not specified
Awards Value
£1,998,161 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
25 Feb 202512 months ago
Submission Deadline
28 Jun 2024Expired
Future Notice Date
Not specified
Award Date
18 Sep 20241 years ago
Contract Period
18 Sep 2024 - 18 Sep 2026 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
H M REVENUE & CUSTOMS
Contact Name
Mohammed Ziaull Hussain
Contact Email
mohammed.hussain4@hmrc.gov.uk
Contact Phone
07890432803

Buyer Location

Locality
LONDON
Postcode
SS99 1AA
Post Town
Southend-on-Sea
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH3 Essex
Small Region (ITL 3)
TLH31 Southend-on-Sea
Delivery Location
Not specified
Local Authority
Southend-on-Sea
Electoral Ward
Victoria
Westminster Constituency
Southend East and Rochford

Supplier Information

Number of Suppliers
1
Supplier Name

QUANTEXA

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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