Notice Information
Notice Title
omnichannel contact centre solution for Oxfordshire County Council
Notice Description
Oxfordshire County Council as part of its Customer Engagement strategy is seeking to procure an omnichannel contact centre solution
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-9728e6b2-f3f0-4909-becb-897be3aa224f
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/483ebff2-0f33-4b45-b988-1fab9114b0d5
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Not Specified
- Procurement Method Details
- Other -
- Tender Suitability
- SME
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
48 - Software package and information systems
-
- CPV Codes
48000000 - Software package and information systems
Notice Value(s)
- Tender Value
- £657,308 £500K-£1M
- Lots Value
- Not specified
- Awards Value
- £657,308 £500K-£1M
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 18 Sep 20241 years ago
- Submission Deadline
- 1 Aug 2024Expired
- Future Notice Date
- Not specified
- Award Date
- 22 Aug 20241 years ago
- Contract Period
- 28 Aug 2024 - 28 Aug 2027 2-3 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Not Specified
- Awards Status
- Active
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- OXFORDSHIRE COUNTY COUNCIL
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- OXFORD
- Postcode
- OX1 1ND
- Post Town
- Oxford
- Country
- England
-
- Major Region (ITL 1)
- TLJ South East (England)
- Basic Region (ITL 2)
- TLJ1 Berkshire, Buckinghamshire and Oxfordshire
- Small Region (ITL 3)
- TLJ14 Oxfordshire CC
- Delivery Location
- Not specified
-
- Local Authority
- Oxford
- Electoral Ward
- Osney & St Thomas
- Westminster Constituency
- Oxford West and Abingdon
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/483ebff2-0f33-4b45-b988-1fab9114b0d5
18th September 2024 - Awarded contract notice on Contracts Finder
Notice URLs
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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