Tender

Sheltered Housing - Call Monitoring, Welfare Check call and Responder service

READING BOROUGH COUNCIL

This public procurement record has 1 release in its history.

Tender

07 Aug 2024 at 07:10

Summary of the contracting process

Reading Borough Council is seeking to commission a three-year initial contract for a Sheltered Housing - Call Monitoring, Welfare Check call, and Responder service, with an option to extend for a further two years. The contract involves a 24/7 emergency alarm monitoring service, daily welfare check calls, and a site responder service across various sheltered housing services such as General Sheltered, Cedar Court Sheltered Extra Care scheme, and Phoebe Cusden House. The tender is classified under the industry category "Social work services" (CPV code 85310000) and the procurement method will be an open procedure (above threshold). The tendering process is currently active with a submission deadline of 25 September 2024, and the contract period is set from 1 April 2025 to 31 March 2028. The project is valued between £180,000 and £300,000.

This tender offers significant opportunities for businesses specialising in social work services, particularly those able to provide emergency alarm systems, welfare check services, and response units. Small and medium-sized enterprises (SMEs), as well as voluntary, community, and social enterprises (VCSEs), are particularly encouraged to participate, making it an excellent chance for such businesses to expand their portfolios and establish long-term relationships with a reputable local authority. Given the contract's extended duration and the critical nature of the services required, businesses with robust capabilities in these areas will find this tender highly advantageous for sustained growth and operational stability.

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Notice Title

Sheltered Housing - Call Monitoring, Welfare Check call and Responder service

Notice Description

We are seeking a three-year initial contract with an option to extend for a further two years to commission an Alarm Receiving Centre (ARC) to provide: o 24/7 emergency alarm (warden call) monitoring service o Daily welfare check calls - weekends, bank holidays and office closures o Site responder service o across the portfolio within the sheltered housing service. The Sheltered Housing Service provides a variety of services to people living within RBC owned accommodation. These include: 1. General Sheltered, 2. Cedar Court Sheltered Extra Care scheme, 3. Phoebe Cusden House. Full details of the requirement can be found in Annex 1 - Specification. Additional information: Is a Recurrent Procurement Type? : No

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-984615ee-422f-43eb-a648-115c466d7a7c
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/b769f8d3-d7d5-4664-9d83-40ef74443282
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (above threshold)
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85310000 - Social work services

Notice Value(s)

Tender Value
£300,000 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
7 Aug 20241 years ago
Submission Deadline
25 Sep 2024Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Apr 2025 - 31 Mar 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
READING BOROUGH COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BERKSHIRE
Postcode
RG1 2LU
Post Town
Reading
Country
England

Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ1 Berkshire, Buckinghamshire and Oxfordshire
Small Region (ITL 3)
TLJ16 Berkshire West
Delivery Location
TLJ South East (England)

Local Authority
Reading
Electoral Ward
Abbey
Westminster Constituency
Reading Central

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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