The provision of Lone Worker Solution and Related Services
Description: Royal Berkshire Fire and Rescue Service (RBFRS) currently employ approximately 65 staff who regularly or occasionally work alone, and who may be at risk of physical/verbal abuse, accidents, illness or injury. Lone worker equipment is currently supplied to staff, as a means of enabling staff members to quickly raise an alarm if required. When alarms are raised, they are monitored by an alarm receiving centre (ARC) which is staffed 24/7/365. They will initiate the escalation process. It is imperative that issues are resolved within the formally agreed timescales. The need for lone worker equipment is determined by the Head of Service responsible for health and safety, via the risk assessment process. The supply of equipment is managed through the Health and Safety Team with individual team managers monitoring (read more...)
Summary: The Royal Berkshire Fire Authority is seeking to procure a 'Lone Worker Solution and Related Services,' targeting the health and safety services industry. The procurement process, currently at the tender stage, involves a requirement for a third-party monitored solution operational 24/7/365, which could involve mobile applications or stand-alone devices. The procurement is categorised under services with additional classifications such as alarm-monitoring and tracing system services. The process utilizes an open procurement method, aimed below the threshold for open competition, and involves a contract ranging from December 2026 to November 2029, with potential extensions up to 2031. Key deadlines include an enquiry period ending on 19th August 2026 and a submission deadline set for 9th September 2026. The project is based in Reading, UK, with the tender budget set at £40,000 gross.