Future Smart Metering Programme for AMP8 and Beyond
Description: IMPORTANT: Please read this section before deciding whether you wish to register for this event. This section provides you with information regarding the scope of this procurement and details some of the key requirements that a successful applicant MUST be able to deliver. Thames Water has a growing smart metering estate. Through this procurement event it is seeking to identify qualified suppliers to manage the expansion of the smart metering programme and the meter replacement programme as assets reach their end of life, this is Lot 1. The commercial objectives are outcome based, reflecting the 'as a service' nature of the proposed agreement. Lot 2 is focused on managing the legacy installed smart meter base. This agreement will scale down over time as meters reach their end of (read more...)
Summary: Thames Water Utilities Limited is procuring smart metering services across two lots in the Thames Water service area. Lot 1 covers expansion of the smart meter estate and replacement of end-of-life meters, including planning appointments and customer contact, supplying and installing meters, coordinating excavation work through third parties, operating communications networks and systems, and providing meter repair, maintenance and data services. The supplier must integrate work, workforce and customer management systems and provide appointment and job-status interfaces and data feeds. Lot 2 covers connectivity and data services for the existing legacy meter estate: operating networks, maintaining firmware and head-end systems, monitoring data flows and supporting transition. The lots require suppliers to work together on faults, warranties and an orderly handover as meters are replaced. Delivery is in the United Kingdom, including Thames Water’s UKH and UKI areas.