Award

Digital User Testing

FINANCIAL SERVICES COMPENSATION SCHEME LIMITED

This public procurement record has 1 release in its history.

Award

26 Jan 2021 at 13:30

Summary of the contracting process

The Financial Services Compensation Scheme Limited is seeking to enhance user experience on its website through a tender titled "Digital User Testing". This project falls within the market research services category and is based in London, England. The tender process has been completed, with the award made on 18 December 2020. The contract, valued at £33,951, has a duration from 6 January 2021 to 11 February 2021. The procurement method used was a limited competitive quotation process, specifically below threshold.

This procurement presents significant opportunities for market research and user experience companies, particularly those with expertise in digital usability testing. Small and medium enterprises (SMEs) and voluntary, community, and social enterprise (VCSE) organisations are encouraged to participate, as they are recognised as suitable bidders. Businesses specialising in user interaction analysis and website performance evaluation would be ideally positioned to compete for similar contracts in the future.

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Notice Title

Digital User Testing

Notice Description

To undertake user testing to understand how users interact with our website and how well our core user journeys perform for our customers.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-988fa80b-1c1a-4874-b61d-e49eddd79625
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/ec4f0efb-acaf-41c4-b90e-725704881bdc
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Competitive quotation (below threshold)
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79310000 - Market research services

Notice Value(s)

Tender Value
£33,951 Under £100K
Lots Value
Not specified
Awards Value
£33,951 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
26 Jan 20215 years ago
Submission Deadline
11 Dec 2020Expired
Future Notice Date
Not specified
Award Date
18 Dec 20205 years ago
Contract Period
6 Jan 2021 - 11 Feb 2021 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
FINANCIAL SERVICES COMPENSATION SCHEME LIMITED
Contact Name
Not specified
Contact Email
procurement@fscs.org.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
EC3A 7QU
Post Town
Central London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified

Local Authority
City of London
Electoral Ward
Portsoken
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

MARKET & OPINION RESEARCH INTERNATIONAL

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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