Tender

GB-Bradford: 0676 Contact Centre Software

UNIVERSITY OF BRADFORD

This public procurement record has 1 release in its history.

Tender

22 Feb 2018 at 11:05

Summary of the contracting process

The University of Bradford is conducting an open tender for a contact centre software solution, titled "GB-Bradford: 0676 Contact Centre Software." This procurement falls under the software package and information systems industry category, with a total contract value of £100,000, and a minimum value of £50,000. The tender period is set to conclude on 1st March 2018, and the contract is anticipated to commence on 9th March 2018, concluding by 30th March 2018. The software must be certified for use with Microsoft Skype for Business, reflecting the university's existing technical infrastructure.

This opportunity presents a significant growth prospect for small and medium enterprises (SMEs) within the software development sector, particularly those experienced in integrating solutions with Microsoft Office 365 and Skype for Business. Businesses that can demonstrate expertise in contact centre software that minimises technical diversity will be well-positioned to compete. The emphasis on SME suitability underscores the university's commitment to fostering local economic development, making this an attractive tender for smaller firms aiming to expand their client base and project portfolio.

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Notice Title

GB-Bradford: 0676 Contact Centre Software

Notice Description

The University has made significant investments in the Microsoft Skype for Business and Microsoft Office 365 platform which are both well embedded within the organisations technical architecture and business processes. In order to minimise technical diversity and fragmentation of the user experience, the proposed Contact Centre solution must be certified for use with Skype for Business. Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-99469be8-dbc0-4f98-ae83-e08dd9f4282a
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/06fc48be-96c7-4255-b8a7-b83452a0a47e
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£100,000 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
22 Feb 20188 years ago
Submission Deadline
1 Mar 2018Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
9 Mar 2018 - 30 Mar 2018 30 days
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
UNIVERSITY OF BRADFORD
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BRADFORD
Postcode
BD1 7DP
Post Town
Not specified
Country
Not specified

Major Region (ITL 1)
Not specified
Basic Region (ITL 2)
Not specified
Small Region (ITL 3)
Not specified
Delivery Location
TLE Yorkshire and The Humber

Local Authority
Not specified
Electoral Ward
Not specified
Westminster Constituency
Not specified

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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