Tender

High Intensity User Service

NHS KERNOW CLINICAL COMMISSIONING GROUP

This public procurement record has 1 release in its history.

Tender

07 Oct 2021 at 16:01

Tender Notice
Summary of the contracting process

The NHS Kernow Clinical Commissioning Group is currently conducting a public procurement process for the "High Intensity User Service" aimed at managing and coordinating care for high intensity users within its region of operation in the South West of England. The tender has been published as of 7 October 2021, and the tender period is set to conclude on 11 November 2021. With a procurement method classified as an open procedure, the total estimated value of the contract is £788,016, which is expected to commence on 1 March 2022 and run until 29 February 2024.

This tender presents significant opportunities for businesses, particularly those in the health services and community health services sectors. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprise (VCSE) organisations would be well-suited to compete for this contract, especially those capable of delivering integrated care solutions and collaborating with various healthcare providers. Businesses that can demonstrate expertise in managing high intensity user cases and can contribute to reducing emergency service demand will be particularly advantageous in this bidding process.

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Notice Information

Notice Title

High Intensity User Service

Notice Description

NHS Kernow Clinical Commissioning Group are looking to commission the following: Effectively manage, support, coordinate, and signpost high intensity users (HIU) of the South Western Ambulance Service NHS Foundation Trust (SWASFT), the integrated urgent care service (IUCS), Royal Cornwall Hospitals NHS Trust and University Hospitals Plymouth NHS Trust, frequent emergency department attenders and admissions within the NHS Kernow Clinical Commissioning Group (NHS Kernow) footprint. Establish, utilise, and coordinate multi-agency and existing professional services to reduce 999 frequent callers, in line with the demand management modelling and trajectory as set out in the HIU workstream. This will be achieved through integration and co-ordination with community and acute trusts, through participation in multi-disciplinary teams and cross organisational working with the voluntary and community sector as appropriate. Demonstrate an increased capacity and productivity in workload on unscheduled care services and the wider health economy resulting from fewer 999 calls (which otherwise would have attended emergency department and resulted in an admission). Safely manage and coordinate the vulnerable and demanding nature of the user group using multi-agency support and the volunteer sector. Provide fertile commissioning intelligence across all providers and, in doing so, lower the stigma associated with HIUs. Coordinate a replicable service which can be integrated and managed over the long term across other providers.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-9953f99b-74ff-4a48-a713-a39b8cf9c47f
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/f05b4542-1c84-4d0a-b4a4-98f6ccd03d29
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85100000 - Health services

85323000 - Community health services

Notice Value(s)

Tender Value
£788,016 £500K-£1M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
7 Oct 20214 years ago
Submission Deadline
11 Nov 2021Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Mar 2022 - 29 Feb 2024 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS KERNOW CLINICAL COMMISSIONING GROUP
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
ST AUSTELL
Postcode
PL25 5DR
Post Town
Plymouth
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK3 Cornwall and Isles of Scilly
Small Region (ITL 3)
TLK30 Cornwall and Isles of Scilly
Delivery Location
TLK South West (England)
Local Authority
Cornwall
Electoral Ward
St Austell Central & Gover
Westminster Constituency
St Austell and Newquay

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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