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2067 Smart Messaging Service Renewal for NHS Derby & Derbyshire Integrated Care

DE1 2FS

This public procurement record has 1 release in its history.

Award

01 Sep 2026 at 11:58

Award Notice
Summary of the contracting process

NHS Derby & Derbyshire Integrated Care procured a renewal of its Smart Messaging Service, classified as mobile-telephone services (CPV 64212000). The requirement is a communications platform service supporting smart messaging for the integrated care organisation. It is a services contract delivered in Derby, at the DE1 3QT location, within the East Midlands. The buying organisation is identified in the procurement as DE1 2FS and the tender title identifies the NHS Derby & Derbyshire Integrated Care organisation. This is a technology and telecommunications service opportunity rather than a supply of physical equipment or construction work. The requirement concerns continuation of an existing messaging capability, indicating an established organisational need for managed communications services.

The procurement is complete and was awarded on 12 August 2026 to British Telecommunications Limited. The award value is £725,834.08. The contract runs from 28 March 2026 to 27 March 2027. It was conducted as a selective call-off from the Crown Commercial Service RM6116 Network Services 3 framework, Lot 3b, Communication Platform as a Service. The tender submission deadline was 27 March 2026 at 14:00 UTC. The award is active and covers the full requirement, with one supplier identified. The opportunity was evaluated through the framework call-off route rather than an open standalone competition. The procurement recorded the requirement as unsuitable for SMEs and voluntary, community or social enterprises.

This award demonstrates substantial NHS demand for a managed smart messaging and communications platform in Derby. Suppliers competing when the requirement next returns would need credible mobile telecommunications and communications-platform capability, with the operational capacity to support an integrated care organisation throughout a continuous service period. Experience delivering dependable messaging services at NHS or similarly complex public-sector scale would strengthen a supplier’s position, particularly where service continuity, resilience, security, support and integration with existing communications arrangements are important. The route to market is also significant: relevant suppliers would need access to, or a strategy for participating through, the appropriate Crown Commercial Service network-services framework and its Communication Platform as a Service category. The incumbent is a large telecommunications provider, indicating the scale and maturity expected.

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Notice Information

Notice Title

2067 Smart Messaging Service Renewal for NHS Derby & Derbyshire Integrated Care

Notice Description

Provision of Smart Messaging Service Renewal for NHS Derby & Derbyshire Integrated Care. This was procured using Crown Commercial Services: RM6116 Network Services 3: Lot 3b: Communication Platform as a Service

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-9993d0ec-7e88-40a2-8884-9c461513bba6
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/e789769d-b7a7-4506-a73b-dbb4fdf0adb9
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

64 - Postal and telecommunications services

CPV Codes

64212000 - Mobile-telephone services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£725,834 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
1 Sep 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
12 Aug 20261 months ago
Contract Period
28 Mar 2026 - 27 Mar 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DE1 2FS
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
DERBY
Postcode
DE1 3QT
Postcode Area
Derby
Country
England
Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF1 Derbyshire and Nottinghamshire
Small Region (ITL 3)
TLF11 Derby
Delivery Location
TLF East Midlands (England)
Local Authority
Derby
Electoral Ward
Darley
Westminster Constituency
Derby North

Supplier Information

Number of Suppliers
1
Supplier Name

BT PLC

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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