Tender

Case & Enquiry Management solution

BOURNEMOUTH UNIVERSITY

This public procurement record has 2 releases in its history.

TenderAmendment

20 Dec 2023 at 15:23

Tender

20 Dec 2023 at 14:50

Summary of the contracting process

Bournemouth University has initiated a tender for the procurement of a "Case & Enquiry Management solution." This opportunity falls under the industry category of Customer Relation Management software package. The tender period ends on January 30, 2024, with a contract period starting on April 15, 2024, and ending on April 14, 2034. The procurement method used is an open procedure (above threshold), with a contract value of £1,000,000. The procurement process is currently at the planning stage.

This procurement process by Bournemouth University presents an opportunity for businesses specializing in software and information systems, communication software, and educational software packages. Small and medium-sized enterprises (SMEs) are particularly suitable for this tender. Businesses interested in providing Customer Relation Management software development services may also find this tender well-suited for their expertise. The competitive nature of this open procedure offers a chance for businesses to showcase their innovative solutions to meet the university's needs in managing student cases and enquiries effectively.

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Notice Title

Case & Enquiry Management solution

Notice Description

Bournemouth University wishes to procure a solution to manage student cases and enquiries, which is secure, user-friendly and provides effective management of student wellbeing Additional information: via intend eTendering - https://in-tendhost.co.uk/bournemouthuniversity Is a Recurrent Procurement Type? : No

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-99a8c733-a8cb-4e1b-b8d7-c652eb5ac2e4
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/d631fb71-2d88-404f-a31e-d19fae9ee2fe
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Open procedure (above threshold)
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

48100000 - Industry specific software package

48190000 - Educational software package

48445000 - Customer Relation Management software package

48510000 - Communication software package

Notice Value(s)

Tender Value
£1,000,000 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
20 Dec 20232 years ago
Submission Deadline
30 Jan 2024Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
15 Apr 2024 - 14 Apr 2034 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
BOURNEMOUTH UNIVERSITY
Contact Name
Pauline Dean
Contact Email
pdean@bournemouth.ac.uk
Contact Phone
01202 962260

Buyer Location

Locality
BOURNEMOUTH
Postcode
BH1 3NA
Post Town
Bournemouth
Country
England

Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK6 North Somerset, Somerset and Dorset
Small Region (ITL 3)
TLK63 Bournemouth, Christchurch and Poole
Delivery Location
Not specified

Local Authority
Bournemouth, Christchurch and Poole
Electoral Ward
Bournemouth Central
Westminster Constituency
Bournemouth West

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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