Award

Provision of Independent Complaint Officers services as and when required

HULL CITY COUNCIL

This public procurement record has 1 release in its history.

Award

06 Aug 2024 at 09:07

Award Notice
Summary of the contracting process

Hull City Council has completed a procurement process for the "Provision of Independent Complaint Officers services as and when required". This tender falls within the industry category of public relations consultancy services and is located in Yorkshire and the Humber, United Kingdom. The process reached the award stage with the contract being awarded on 17th July 2024, and it will run until 1st September 2025. The procurement was conducted via direct award, with the total contract value amounting to £40,000.

This tender offers significant opportunities for businesses involved in public relations consultancy services, particularly those experienced in providing independent complaint officer services. Choices and Voices Care Limited, a large-scale enterprise, has already secured this contract, highlighting the potential for well-established companies to thrive in this sector. The procurement was not restricted to small or voluntary, community, and social enterprises (VCSE), making it suitable for firms of various sizes that can deliver high-quality complaint management services.

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Notice Information

Notice Title

Provision of Independent Complaint Officers services as and when required

Notice Description

Provision of Independent Complaint Officers services as and when required

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-99ddb69e-5d92-4521-83df-2bb03f200bd6
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/8107d26e-6383-4b6a-a9c1-7af1be910060
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79416200 - Public relations consultancy services

Notice Value(s)

Tender Value
£40,000 Under £100K
Lots Value
Not specified
Awards Value
£40,000 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
6 Aug 20241 years ago
Submission Deadline
1 Jul 2024Expired
Future Notice Date
Not specified
Award Date
16 Jul 20241 years ago
Contract Period
16 Jul 2024 - 1 Sep 2025 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
HULL CITY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
HULL
Postcode
HU1 2AA
Post Town
Hull
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE1 East Yorkshire and Northern Lincolnshire
Small Region (ITL 3)
TLE11 Kingston upon Hull, City of
Delivery Location
TLE Yorkshire and The Humber
Local Authority
Kingston upon Hull, City of
Electoral Ward
St Andrew's & Docklands
Westminster Constituency
Kingston upon Hull West and Haltemprice

Supplier Information

Number of Suppliers
1
Supplier Name

CHOICES AND VOICES CARE

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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