Award

Customer Service Apprenticeships Level 3 - ST0071

DEPARTMENT FOR WORK AND PENSIONS

This public procurement record has 1 release in its history.

Award

31 Mar 2021 at 12:25

Summary of the contracting process

The Department for Work and Pensions (DWP), located in London, has completed a procurement process for the delivery of Customer Service Apprenticeships Level 3 (ST0071) with a total contract value of £1,200,000. This was initiated as a selective tender process through a call-off from a framework agreement. The contract period ran from 14 December 2020 to 21 December 2022, with the tender period closing on 11 December 2020. The applicable industry category for this contract falls under education and training services.

This tender presents a significant opportunity for businesses specialising in training and educational services, particularly those offering apprenticeship programmes. Companies with experience in delivering customer service training and those that can engage effectively with large organisations would be well-positioned to compete for similar contracts in the future. The completion of this tender indicates a growing demand for vocational training services within governmental organisations, which can be advantageous for providers looking to expand their market presence.

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Notice Title

Customer Service Apprenticeships Level 3 - ST0071

Notice Description

Delivery of Apprenticeships - Customer Service Apprenticeships Level 3 - ST0071 to DWP Staff.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-9a05b2ef-2b5d-4d0e-ac44-79ef9c328c2e
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/cfabe282-ca11-406d-813e-b59117713955
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

80 - Education and training services


CPV Codes

80000000 - Education and training services

Notice Value(s)

Tender Value
£1,200,000 £1M-£10M
Lots Value
Not specified
Awards Value
£1,200,000 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
31 Mar 20214 years ago
Submission Deadline
11 Dec 2020Expired
Future Notice Date
Not specified
Award Date
11 Dec 20205 years ago
Contract Period
14 Dec 2020 - 21 Dec 2022 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
DEPARTMENT FOR WORK AND PENSIONS
Contact Name
Not specified
Contact Email
professional.services@dwp.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
SW1H 9NA
Post Town
South West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified

Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

REALISE LEARNING AND EMPLOYMENT

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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