This public procurement record has 2 releases in its history.

AwardUpdate

21 Sep 2026 at 16:20

Award

27 Jan 2023 at 15:45

Summary of the contracting process

The Student Loans Company procured a DevOps software-as-a-service solution, identified as Copado, to support Salesforce development and operations. The requirement is an information technology service covering the provision of a SaaS platform for DevOps activity, including an upgrade from Success to Success+ to support delivery of LLE. The service is intended for the Student Loans Company’s operations in Scotland, with the buyer based in Glasgow. The procurement sits within the broader information technology services category (CPV 72222300). The stated requirement is technology-focused rather than a construction, facilities or general consultancy service, so relevant suppliers are software providers, Salesforce specialists, DevOps platform firms and technology service businesses able to support an enterprise public-sector user.

This procurement has been completed and awarded. Boxxe Ltd was selected on 25 January 2023 for £1,500,000. The contract runs from 30 January 2023 to 29 January 2026, for an initial 36-month term. The requirement also includes two optional 12-month extensions. The tender submission deadline was 25 January 2023. A later update records CCN003, covering an upgrade from Success to Success+ for Salesforce DevOps to support delivery of LLE, valued at £14,509.81. The award is active and the contract value is stated in pounds sterling. The published procurement information describes a completed services procurement managed by the Student Loans Company; its procurement method and detailed evaluation basis are not part of the stated outcome.

For a future requirement of this kind, credible suppliers would need strong Salesforce DevOps capability and practical expertise with Copado or comparable SaaS platforms. They would need to support the full software lifecycle, including development workflows, release management, automation, environment coordination and operational service support. Experience upgrading Salesforce DevOps tooling between product editions, while maintaining continuity for an established public-sector user, would be particularly relevant. Suppliers should also be able to support delivery of LLE-related work and demonstrate the governance, service management and technical capacity expected for an enterprise-scale account. The requirement was assessed as unsuitable for SMEs, indicating that competing businesses would need substantial organisational capacity, established delivery processes and the ability to sustain a sizeable, multi-year technology service.

How relevant is this notice?

Notice Information

Notice Title

GB-Glasgow: Dev Ops SaaS Solution (Copado)

Notice Description

NOTE: This notice was updated on 21 September 2026 for the following reason: Amended for CCN003 to Upgrade from Success to Success+ for Salesforce Dev Ops to support delivery of LLE valued at PS14,509.81(Dev Ops SaaS Solution for a 36 months term with 2 x 12 months extension options)

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-9a2007dd-9719-43b0-976b-baf93f0b4027
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/33311fdb-e785-4e0e-b606-d0937054d4f9
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72222300 - Information technology services

Notice Value(s)

Tender Value
£1,500,000 £1M-£10M
Lots Value
Not specified
Awards Value
£1,500,000 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
21 Sep 20261 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
25 Jan 20233 years ago
Contract Period
30 Jan 2023 - 29 Jan 2026 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Student Loans Company
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
GLASGOW
Postcode
G2 7JD
Postcode Area
Glasgow
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM32 Glasgow City
Delivery Location
TLM Scotland

Local Authority
Glasgow City
Electoral Ward
Anderston/City/Yorkhill
Westminster Constituency
Glasgow North

Supplier Information

Number of Suppliers
1
Supplier Name

boxxe Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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