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Postal Goods and Services - AWARD

London Borough of Croydon

This public procurement record has 1 release in its history.

Award

20 Oct 2026 at 13:16

Award Notice
Summary of the contracting process

The London Borough of Croydon’s requirement is for postal services: collection and delivery of letters, large letters and parcels. The service covers the United Kingdom and also destinations in the Channel Islands, the Isle of Man, Europe, the rest of the world and British Overseas Territories. Royal Mail was approached to provide the service through the Government Commercial Agency’s Postal Services & Solutions Framework, under its collection and delivery lot. This is a council-wide postal goods and services requirement, rather than a procurement for postal infrastructure or delivery equipment. The contract’s stated purpose is to replace the council’s existing arrangement with a new postal service.

The procurement is complete and the contract was awarded to Royal Mail Group Ltd on 20 October 2026. The award value is £1.4 million. It was run as a restricted procedure and a direct award through the Government Commercial Agency’s Postal Services & Solutions Framework, using the framework lot for UK collection and delivery of letters, large letters and parcels. The contract period runs from 14 September 2026 to 13 September 2027, with an option to extend for six months, giving a possible maximum period of 18 months. The service go-live was scheduled for 14 September 2026. The procurement describes a single postal services requirement; no separate lots are identified. The stated procurement suitability is not for SMEs or voluntary, community and social enterprises.

Royal Mail’s selection shows that Croydon buys a managed postal service spanning routine letters, large letters and parcels, with delivery across UK and international destinations. A credible competitor for this requirement would need the operational reach to collect and distribute all three mail formats across those destinations, as well as the capacity to deliver a council-scale service reliably. The buyer used a direct award under the relevant Government Commercial Agency framework lot, so experience and qualification for that framework route would be commercially relevant if the requirement returns to market. The stated unsuitability for SMEs and voluntary, community and social enterprises indicates that the buyer’s intended supplier profile favours an established postal operator with broad delivery coverage and resources to manage the full service. No particular accreditation or technical standard is identified.

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Notice Information

Notice Title

Postal Goods and Services - AWARD

Notice Description

The Council requires a new contract for the Postal Goods and Services and has therefore approached Royal Mail to tender for this service as a direct award under the Government Commercial Agency (GCA) Postal Services & Solutions Framework RM6280 Lot 2: Collection and Delivery of Letters, Large Letters and Parcels within UK. The contract is for 12 months, with an option to extend for 6 months, bringing the aggregate contract period to 18 months, with service go-live scheduled for 14 September 2026.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-9a38410a-15d1-4e97-a71f-35e3fe5051b9
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/6ae72918-924f-4c1e-a34d-ce90e286f550
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Restricted procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

64 - Postal and telecommunications services

CPV Codes

64110000 - Postal services

Notice Value(s)

Tender Value
£1,400,000 £1M-£10M
Lots Value
Not specified
Awards Value
£1,400,000 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
20 Oct 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
20 Oct 20261 weeks ago
Contract Period
14 Sep 2026 - 13 Sep 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
London Borough of Croydon
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CROYDON
Postcode
CR0 1EA
Postcode Area
Croydon
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI6 Outer London - South
Small Region (ITL 3)
TLI62 Croydon
Delivery Location
Not specified
Local Authority
Croydon
Electoral Ward
Fairfield
Westminster Constituency
Croydon West

Supplier Information

Number of Suppliers
1
Supplier Name

Royal Mail Group Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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