Tender

Homes England - PCS Critical Maintenance & Support (GCloud 14)

HOMES ENGLAND (THE NAME ADOPTED BY THE HOMES AND COMMUNITIES AGENCY)

This public procurement record has 1 release in its history.

Tender

30 Oct 2025 at 15:58

Tender Notice
Summary of the contracting process

The procurement process for "Homes England - PCS Critical Maintenance & Support (GCloud 14)" is currently active. This tender is initiated by Homes England, located in Newcastle upon Tyne, England, and falls under the industry category of IT services, specifically consulting, software development, Internet, and support. Interested parties are required to submit their proposals by 30th October 2025. This tender involves supporting legacy systems through a flexible call-off support model to ensure continuity of critical business processes. The contract period is slated to commence on 1st November 2025 and conclude by 31st October 2028, with an estimated value of £100,000.

This tender presents significant opportunities for businesses, especially SMEs, engaged in IT services, to expand their client base and increase market presence by collaborating with a prominent public sector organisation like Homes England. Businesses competent in system integration, maintenance of legacy systems, and providing ongoing technical support would be particularly well-suited to compete in this procurement. The procurement method employed indicates a competitive process designed to deliver high-quality support services crucial for the agency's operational needs, offering potential business growth and enhanced reputation for the successful provider.

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Notice Information

Notice Title

Homes England - PCS Critical Maintenance & Support (GCloud 14)

Notice Description

Due to the age of the Legacy systems, the underlying technology is not up to date and now no longer supported; and the skills required to maintain them are not widely available. Homes England are in the process of a wide spread digital transformation and a key deliverable is the transformation of these legacy systems. Without this knowledge, we will be unable to support critical business processes which may result in regulatory and reputational damage to Homes England. As such we need some tailored call off support to allow us to make specific critical enhancements to meet our on-going data capture and reporting requirements. There are ongoing critical support needs which will require a flexible call off type support model: * Year End Support: To provide support for the preparation and execution of the financial year end process. (Est: 15 Days Per Year) * Critical Support: Ongoing technical support for critical changes and/or fixes as required by the agency. (Est: 12 Days Per Year)

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-9c0a50f5-826f-46e5-bf6e-5b8a47364838
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/21d84a5a-9538-4432-9c40-babc5d9e913a
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other -
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£100,000 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
30 Oct 20253 months ago
Submission Deadline
30 Oct 2025Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Nov 2025 - 31 Oct 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
HOMES ENGLAND (THE NAME ADOPTED BY THE HOMES AND COMMUNITIES AGENCY)
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NEWCASTLE UPON TYNE
Postcode
NE4 5BZ
Post Town
Newcastle upon Tyne
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC43 Tyneside
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority
Newcastle upon Tyne
Electoral Ward
Arthur's Hill
Westminster Constituency
Newcastle upon Tyne Central and West

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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