Award

Independent Support Service for Complainants, Witnesses and their Families

GENERAL MEDICAL COUNCIL (GMC)

This public procurement record has 1 release in its history.

Award

03 Jan 2023 at 17:45

Award Notice
Summary of the contracting process

The General Medical Council (GMC) awarded a contract for an Independent Support Service for Complainants, Witnesses and their Families on 12th September 2022. The service aims to provide emotional support by telephone to improve witness/complainant engagement. The contract value is 1 GBP, and the contract period runs from 1st January 2023 to 31st December 2028. The procurement method used was an open procedure, with the tender period ending on 24th June 2022. The GMC is located in Manchester, England, and the procurement falls under the services category.

This tender presents an opportunity for businesses, especially those in the guidance and counselling services sector, to provide independent support services. Small and medium-sized enterprises (SMEs) are well-suited to compete for this contract, which demands confidentiality and independence in service delivery. The contract period of almost 6 years provides a stable revenue stream for the successful service provider, making it an attractive opportunity for businesses looking to expand their service offerings in emotional support and counselling.

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Notice Information

Notice Title

Independent Support Service for Complainants, Witnesses and their Families

Notice Description

We need an independent and confidential Independent Support Service (ISS) to provide emotional support by telephone to complainants, witnesses and their families who require support during (and after) an investigation. The aim of this service is to improve levels witness/complainant engagement, confidence and satisfaction. The independence and confidentiality of the service from the GMC is key.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-9c20b132-faa0-4f15-b5ab-e4e667dec0e4
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/eff8622a-410a-4f91-a06a-790a51165ae2
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85312300 - Guidance and counselling services

Notice Value(s)

Tender Value
£1
Lots Value
Not specified
Awards Value
£1
Contracts Value
Not specified

Notice Dates

Publication Date
3 Jan 20233 years ago
Submission Deadline
24 Jun 2022Expired
Future Notice Date
Not specified
Award Date
11 Sep 20223 years ago
Contract Period
1 Jan 2023 - 31 Dec 2028 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
GENERAL MEDICAL COUNCIL (GMC)
Contact Name
Christine Jack
Contact Email
gmctenders@gmc-uk.org
Contact Phone
+44 1619236340

Buyer Location

Locality
MANCHESTER
Postcode
M3 3AW
Post Town
Manchester
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD33 Manchester
Delivery Location
Not specified
Local Authority
Manchester
Electoral Ward
Deansgate
Westminster Constituency
Manchester Central

Supplier Information

Number of Suppliers
1
Supplier Name

VICTIM SUPPORT

Further Information

Notice Documents

Notice URLs

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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