Notice Information
Notice Title
TOPdesk Cloud Software
Notice Description
270 Licensed Operators on the TOPdesk Engaged package, for a 2-year contract term, including Ebbot Live Chat & AI Chatbot
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-9c5861f5-bb11-4f9c-91dd-ed42e4f0e4b9
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/1028caed-9a0b-43e7-95fb-747073376d53
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Framework
- Procurement Category
- Services
- Procurement Method
- Selective
- Procurement Method Details
- Call-off from a framework agreement
- Tender Suitability
- SME, VCSE
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
72000000 - IT services: consulting, software development, Internet and support
Notice Value(s)
- Tender Value
- £127,182 £100K-£500K
- Lots Value
- Not specified
- Awards Value
- £127,182 £100K-£500K
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 5 Jan 20261 months ago
- Submission Deadline
- 1 Oct 2025Expired
- Future Notice Date
- Not specified
- Award Date
- 30 Sep 20254 months ago
- Contract Period
- 1 Nov 2025 - 31 Oct 2027 1-2 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Not Specified
- Awards Status
- Active
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- ASTON UNIVERSITY
- Contact Name
- Avinash Padaki
- Contact Email
- a.padaki@aston.ac.uk
- Contact Phone
- Not specified
Buyer Location
- Locality
- BIRMINGHAM
- Postcode
- B4 7ET
- Post Town
- Birmingham
- Country
- England
-
- Major Region (ITL 1)
- TLG West Midlands (England)
- Basic Region (ITL 2)
- TLG3 West Midlands
- Small Region (ITL 3)
- TLG31 Birmingham
- Delivery Location
- TLG West Midlands (England)
-
- Local Authority
- Birmingham
- Electoral Ward
- Nechells
- Westminster Constituency
- Birmingham Ladywood
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/1028caed-9a0b-43e7-95fb-747073376d53
5th January 2026 - Awarded contract notice on Contracts Finder
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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