Award

Email marketing

CARE QUALITY COMMISSION

This public procurement record has 1 release in its history.

Award

22 May 2025 at 13:59

Award Notice
Summary of the contracting process

The Care Quality Commission (CQC) has awarded a contract for the provision of email marketing services, in line with their organisational objectives to enhance communication capabilities. This procurement process was conducted through the Crown Commercial Services GCloud 14 Framework, specifically Lot 2 - Cloud Software, employing the Direct Award method. The awarded contract, under the reference "CQC EP&S 108," is valued at £115,833.33 and spans an initial period of 36 months from 30th March 2025 to 29th March 2028. This deal marks the completion stage of the process, with GRANICUS-FIRMSTEP LIMITED being the selected supplier based in London, England, contributing to the marketing services sector under CPV code 79342000.

This tender presents significant business growth opportunities for companies specialising in digital marketing, particularly those with a focus on email marketing software solutions. Despite not being initially aimed at SMEs or VCSEs, similar enterprises with agile marketing capabilities and experience in cloud-based solutions might find analogous procurement methods through the GCloud framework beneficial for fostering relationships with public sector bodies like the CQC. Businesses with strong cloud software offerings that align with public sector requirements are well-positioned to compete in such framework-based tenders in the future.

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Notice Information

Notice Title

Email marketing

Notice Description

This is a Contract Award Notice. The Care Quality Commission (CQC) require the provision of email marketing services. This procurement was undertaken through the Crown Commercial Services GCloud 14 (RM1557.14) Framework, Lot 2 - Cloud Software, following the Direct Award process. The Contract is awarded for an initial period of 36 months. Total Awarded Value is maximum of all charges including all optional contract extensions. Contract Reference: CQC EP&S 108

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-9ccbd72e-6c6e-435d-9d29-462bdf87fa9a
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/b8670dde-5074-4230-ae6b-56113fd8a7bf
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79342000 - Marketing services

Notice Value(s)

Tender Value
£115,833 £100K-£500K
Lots Value
Not specified
Awards Value
£115,833 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
22 May 20259 months ago
Submission Deadline
7 Mar 2025Expired
Future Notice Date
Not specified
Award Date
21 May 20259 months ago
Contract Period
30 Mar 2025 - 29 Mar 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
CARE QUALITY COMMISSION
Contact Name
Commercial and Contracts Team
Contact Email
commercialcontracts@cqc.org.uk
Contact Phone
Not specified

Buyer Location

Locality
NEWCASTLE UPON TYNE
Postcode
NE1 4PA
Post Town
Newcastle upon Tyne
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC43 Tyneside
Delivery Location
Not specified
Local Authority
Newcastle upon Tyne
Electoral Ward
Monument
Westminster Constituency
Newcastle upon Tyne Central and West

Supplier Information

Number of Suppliers
1
Supplier Name

GRANICUS-FIRMSTEP

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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