Award

IT Helpdesk

KENT COMMUNITY HEALTH NHS FOUNDATION TRUST

This public procurement record has 1 release in its history.

Award

30 Apr 2026 at 05:54

Award Notice
Summary of the contracting process

The procurement process, initiated by Kent Community Health NHS Foundation Trust, concerns the provision of IT Helpdesk services, specifically for helpdesk and support services under the CPV code 72253000. The procurement follows a selective method, described as a call-off from a framework agreement, indicating a targeted and efficient procurement strategy. This award stage was finalised on 24th April 2026, with the contract running from 1st April 2026 to 31st March 2027. The procurement stage is currently at the award phase, with the initial tender period ending on 31st March 2026. The services will be provided in Ashford, England, with Kent Community Health NHS Foundation Trust located at Trinity House, Eureka Park, bearing the postal code TN25 4AZ.

This tender presents a significant opportunity for business growth, especially for companies in the IT support industry. Bytes Software Services Limited, a large-scale company, has already been awarded the contract, demonstrating the competitive nature and potential for substantial business activity. The contract, valued at £65,000 GBP for the services procured, offers a lucrative opportunity particularly suitable for SMEs interested in furthering their reach within the healthcare sector. Moreover, businesses providing comprehensive helpdesk and support services can leverage similar opportunities by engaging in selective procurement methods offered via framework agreements, enabling stable and recurring revenue streams.

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How relevant is this notice?

Notice Information

Notice Title

IT Helpdesk

Notice Description

TopDesk

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-9d088cc0-5fff-477b-aa2b-fe9b357cd2d1
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/1f48d7b3-9b02-43e3-9896-9ae5c9dc922d
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72253000 - Helpdesk and support services

Notice Value(s)

Tender Value
£65,000 Under £100K
Lots Value
Not specified
Awards Value
£325,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
30 Apr 20262 weeks ago
Submission Deadline
31 Mar 2026Expired
Future Notice Date
Not specified
Award Date
23 Apr 20262 weeks ago
Contract Period
31 Mar 2026 - 31 Mar 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
KENT COMMUNITY HEALTH NHS FOUNDATION TRUST
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
ASHFORD,
Postcode
TN25 4AZ
Post Town
Tonbridge
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ4 Kent
Small Region (ITL 3)
TLJ45 Mid Kent
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority
Ashford
Electoral Ward
Goat Lees
Westminster Constituency
Ashford

Supplier Information

Number of Suppliers
1
Supplier Name

BYTES SOFTWARE SERVICES

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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