Award

SC220249 - Customer Feedback System

KENT COUNTY COUNCIL

This public procurement record has 1 release in its history.

Award

12 Oct 2022 at 10:24

Award Notice
Summary of the contracting process

The Kent County Council has awarded a contract for the Customer Feedback System under the G-Cloud 12 Framework Agreement. The procurement was conducted using a selective method, with a tender period ending on August 1, 2022. The contract period will run from October 1, 2022, to September 30, 2024. The contracting process was for services in the radio, television, and communication equipment category.

This tender presents an opportunity for businesses in the communication equipment industry to provide their services. Small and medium enterprises (SMEs) would be well-suited to compete for this contract, which was awarded to Civica UK Limited. The buyer, Kent County Council, initiated this process, providing a chance for suitable businesses to engage and grow their operations through this framework agreement call-off.

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Notice Information

Notice Title

SC220249 - Customer Feedback System

Notice Description

Customer Feedback System (iCasework) - G-Cloud 12 Framework Agreement (RM1557.12).

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-9db697db-063f-4b38-9ee7-11dafbf9b940
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/9892af4e-b5e4-4048-bf83-9f16de8d0832
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

32 - Radio, television, communication, telecommunication and related equipment

CPV Codes

32000000 - Radio, television, communication, telecommunication and related equipment

Notice Value(s)

Tender Value
£80,000 Under £100K
Lots Value
Not specified
Awards Value
£80,000 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
12 Oct 20223 years ago
Submission Deadline
1 Aug 2022Expired
Future Notice Date
Not specified
Award Date
23 Aug 20223 years ago
Contract Period
30 Sep 2022 - 30 Sep 2024 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
KENT COUNTY COUNCIL
Contact Name
Alex Whelan
Contact Email
alexander.whelan@kent.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
MAIDSTONE
Postcode
ME14 1XQ
Post Town
Rochester
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ4 Kent
Small Region (ITL 3)
TLJ45 Mid Kent
Delivery Location
Not specified
Local Authority
Maidstone
Electoral Ward
Penenden Heath
Westminster Constituency
Maidstone and Malling

Supplier Information

Number of Suppliers
1
Supplier Name

CIVICA

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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