Tender

Support for Mortgage Interest Loans Information Provision

DEPARTMENT FOR WORK AND PENSIONS

This public procurement record has 1 release in its history.

Tender

21 Dec 2016 at 12:01

Summary of the contracting process

The Department for Work and Pensions is currently running a tender for the contract titled "Support for Mortgage Interest Loans Information Provision," which falls under the services category, specifically focusing on call centre operations. The tender process is open, with an end date set for 23rd January 2017. This contract is intended to provide essential information to customers regarding changes to Support for Mortgage Interest, transitioning from a benefit to a loan. The contract period is scheduled to commence on 1st June 2017 and continue until 31st December 2018, with the process based in Leeds, England.

This tender presents valuable opportunities for businesses, particularly those specialising in call centre services and customer communication. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprise (VCSE) organisations would be well-positioned to compete, leveraging their capacity for customer engagement and service delivery. Participating in this tender could not only enhance their visibility in the public sector but also facilitate long-term partnerships with a significant government buyer.

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Notice Title

Support for Mortgage Interest Loans Information Provision

Notice Description

The Contract relates to the provision of information (primarily outbound calls) calls to the Authority's customers informing them that Support for Mortgage Interest is changing from a benefit to a loan. Additional information: Please note that all DWP opportunities are run via the DWP eProcurement system. For full details please login at https://dwp.bravosolution.co.uk/web/login.shtml and search for itt 19636 Support for Mortgage Interest.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-9dd45671-9ec1-4abf-bad6-4658d2e3323f
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/cb686588-fec1-4d6e-9a5a-51cd3d68288e
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79512000 - Call centre

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
21 Dec 20169 years ago
Submission Deadline
23 Jan 2017Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
31 May 2017 - 31 Dec 2018 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
DEPARTMENT FOR WORK AND PENSIONS
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LEEDS
Postcode
LS2 7UA
Post Town
Leeds
Country
England

Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE4 West Yorkshire
Small Region (ITL 3)
TLE42 Leeds
Delivery Location
Not specified

Local Authority
Leeds
Electoral Ward
Little London & Woodhouse
Westminster Constituency
Leeds Central and Headingley

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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