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Review Effective Usage of System C's Social Care System

Bristol City Council

This public procurement record has 1 release in its history.

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17 Sep 2026 at 16:29

Award Notice
Summary of the contracting process

Bristol City Council commissioned a professional services review of the effective use of System C’s social care system. The work concerns software and information systems, with the practical focus on examining how the council uses its social care technology and identifying how that use can be made more effective. The buying organisation is Bristol City Council, located at City Hall, College Green, Bristol. The recorded delivery coverage includes Bristol, the wider United Kingdom, Europe, the Channel Islands, the Isle of Man, British Overseas Territories and the rest of the world, although the council is the named operational buyer. This is a services requirement rather than a software supply, construction or general goods contract.

The procurement has been awarded and is complete. Bristol City Council used a direct award procedure, with Permanent Futures Ltd selected as supplier on 2 September 2026. The awarded contract value is £60,000. The contract period runs from 29 September 2026 to 28 February 2027. The tender submission deadline was 19 August 2026 at 23:59. The procurement was classified as services and relates to software and information systems. The published suitability assessment marked the opportunity as unsuitable for small and medium-sized enterprises and for voluntary, community and social enterprises. The award was made directly rather than through an open competition.

This award shows Bristol City Council’s need for specialist support in reviewing and improving the way it uses System C’s social care system. A credible competitor for comparable work would need a strong understanding of social care operations, the System C environment and the practical relationship between technology, processes and user outcomes. It would also need to demonstrate the capacity to carry out a focused review and turn findings into usable improvements for a council service. The recorded assessment did not consider the requirement suitable for SMEs or voluntary, community and social enterprises, while the selected supplier was classified as a large organisation. This points to a buyer seeking established specialist delivery capacity.

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Notice Information

Notice Title

Review Effective Usage of System C's Social Care System

Notice Description

Review Effective Usage of System C's Social Care System

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-9de4e67a-4d56-406d-9302-a8c5d8c36df7
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/f79496dd-ea66-4fe2-86e9-5c29dfef07d9
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£60,000 Under £100K
Lots Value
Not specified
Awards Value
£60,000 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
17 Sep 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
2 Sep 20261 months ago
Contract Period
29 Sep 2026 - 28 Feb 2027 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Bristol City Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BRISTOL
Postcode
BS1 5TR
Postcode Area
Bristol
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK5 West of England
Small Region (ITL 3)
TLK51 Bristol, City of
Delivery Location
Not specified
Local Authority
Bristol, City of
Electoral Ward
Hotwells and Harbourside
Westminster Constituency
Bristol Central

Supplier Information

Number of Suppliers
1
Supplier Name

PERMANENT FUTURES LIMITED

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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