Tender

Telephony - Unified Communications and Contact Centre

SOVINI LTD

This public procurement record has 1 release in its history.

Tender

11 Jan 2021 at 16:05

Summary of the contracting process

The procurement process is being conducted by Sovini Ltd, seeking to acquire a Unified Communications and Contact Centre platform to enhance its digital customer service capabilities. This tender, titled "Telephony - Unified Communications and Contact Centre," falls under the telecommunications industry category and is taking place in Bootle, North West England. The procurement method is open, with the tender period set to conclude on 12 February 2021, and the contract expected to run from 1 January 2022 until 30 November 2024. The total value of the contract is £250,000.

This tender presents significant opportunities for businesses focused on telecommunications systems, particularly those offering innovative unified communication solutions or contact centre technologies. Companies with experience in enhancing business processes through efficient digital communications would be particularly well-suited to compete for this contract. Engaging in this procurement could lead to long-term growth, as the successful bidder will support Sovini Ltd's future ambitions and contribute to the enhancement of their customer service offerings.

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Notice Title

Telephony - Unified Communications and Contact Centre

Notice Description

Sovini intends to procure a unified communication platform and contact centre platform to support new business processes and future growth ambitions to enhance the group's digital / serve customer offer through more efficient technology.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-9e43b042-4d43-41de-be52-cc7e37c61429
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/5854a8e9-43cb-45ac-9ee9-58e70dcf08c8
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

32 - Radio, television, communication, telecommunication and related equipment


CPV Codes

32524000 - Telecommunications system

Notice Value(s)

Tender Value
£250,000 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
11 Jan 20215 years ago
Submission Deadline
12 Feb 2021Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Jan 2022 - 30 Nov 2024 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
SOVINI LTD
Contact Name
Not specified
Contact Email
procurement@sovini.co.uk
Contact Phone
+443337331200

Buyer Location

Locality
BOOTLE
Postcode
L30 4TH
Post Town
Liverpool
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD73 Sefton
Delivery Location
TLD North West (England)

Local Authority
Sefton
Electoral Ward
Netherton and Orrell
Westminster Constituency
Bootle

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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