Award

GSS23861 - RM6277 - Customer Service Advisor

UK SHARED BUSINESS SERVICES LIMITED

This public procurement record has 1 release in its history.

Award

27 Nov 2023 at 10:29

Summary of the contracting process

The UK SHARED BUSINESS SERVICES LIMITED has awarded a contract for customer service advisor services, with a total value of £36,144.20. The procurement method used was selective, involving a call-off from a framework agreement. The contract period is from November 2, 2023, to October 1, 2024. The contract was awarded to Hays Specialist Recruitment Limited, and the buyer is UK SHARED BUSINESS SERVICES LIMITED based in SWINDON, England.

This awarded contract presents an opportunity for businesses, particularly those providing staffing services, to engage with the UK SHARED BUSINESS SERVICES LIMITED. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are well-suited to compete for such opportunities. Businesses interested in providing personnel services in the UK market should consider engaging with the buyer and understanding the requirements and processes involved in call-off contracts from framework agreements.

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Notice Title

GSS23861 - RM6277 - Customer Service Advisor

Notice Description

***Please note this is an award notice, not a call for competition*** UK SBS have a requirement to bring in a Customer Service Advisor. This has been sourced via direct award against CCS RM6277 Non Clinical Staffing Framework.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-9e5b0dfb-dcff-4639-b63b-1c879660b2da
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/88b71c64-5259-4500-a7d4-65069811c3ef
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79620000 - Supply services of personnel including temporary staff

Notice Value(s)

Tender Value
£36,144 Under £100K
Lots Value
Not specified
Awards Value
£36,144 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
27 Nov 20232 years ago
Submission Deadline
29 Sep 2023Expired
Future Notice Date
Not specified
Award Date
2 Nov 20232 years ago
Contract Period
2 Nov 2023 - 1 Oct 2024 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
UK SHARED BUSINESS SERVICES LIMITED
Contact Name
Not specified
Contact Email
coreservices@uksbs.co.uk
Contact Phone
01793 867005

Buyer Location

Locality
SWINDON
Postcode
SN2 1FF
Post Town
Swindon
Country
England

Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK7 Gloucestershire and Wiltshire
Small Region (ITL 3)
TLK71 Swindon
Delivery Location
Not specified

Local Authority
Swindon
Electoral Ward
Rodbourne Cheney
Westminster Constituency
Swindon North

Supplier Information

Number of Suppliers
1
Supplier Name

HAYS SPECIALIST RECRUITMENT

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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