Award

My MCA - Online, Role Based Access, Customer Portal (Discovery and Alpha)

MCA - MARITIME AND COASTGUARD AGENCY

This public procurement record has 1 release in its history.

Award

15 Jul 2022 at 11:35

Award Notice
Summary of the contracting process

The procurement process involves the Maritime and Coastguard Agency (MCA) which is seeking a third-party supplier for the project titled "My MCA - Online, Role Based Access, Customer Portal (Discovery and Alpha)". This initiative is categorised under IT services, particularly software development and support. The tender process was completed with a total contract value of £284,420, and the contract period commenced on 23rd May 2022 and will conclude on 26th September 2022. The procurement was executed through a selective method, specifically as a call-off from the Digital Outcomes and Specialists 5 framework, with the tender period ending on 11th March 2022.

This tender presents significant opportunities for small and medium-sized enterprises (SMEs) specialising in digital services and software development. Businesses that focus on user research, technical consultancy, and the development of customer access solutions would be particularly well-suited to compete for future contracts in this domain, as the project aims to enhance the digital experience for users of the UK Maritime Services portal.

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Notice Information

Notice Title

My MCA - Online, Role Based Access, Customer Portal (Discovery and Alpha)

Notice Description

My MCA is a digital portal that will utilise role-based access that will enable UK Maritime Services (UKMS) customers to access information relevant to them and access online services through a single point of entry. UKMS is procuring the services of a third-party supplier to carry out expert led Discovery work, to provide MCA with extensive user research (Internal and external) as well as providing expert technical advice which will inform MCA on how to approach the introduction of My MCA. A critical component of My MCA is 'role based access' and because of it's link with several internal systems, and the complexity of introducing such technology, a concept 'alpha' is also in scope to demonstrate user journeys and various technical solutions. This procurement was under the Digital Outcomes and Specialists 5 framework.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-9fe1817e-e4e1-43cf-a301-517581e3162f
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/ab5ada0f-fc12-4c6e-bbdb-c5489eae509f
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£284,420 £100K-£500K
Lots Value
Not specified
Awards Value
£284,420 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
15 Jul 20223 years ago
Submission Deadline
11 Mar 2022Expired
Future Notice Date
Not specified
Award Date
22 May 20223 years ago
Contract Period
22 May 2022 - 26 Sep 2022 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
MCA - MARITIME AND COASTGUARD AGENCY
Contact Name
Not specified
Contact Email
contracts@mcga.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
SOUTHAMPTON
Postcode
SO15 1EG
Post Town
Southampton
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ3 Hampshire and Isle of Wight
Small Region (ITL 3)
TLJ32 Southampton
Delivery Location
Not specified
Local Authority
Southampton
Electoral Ward
Banister & Polygon
Westminster Constituency
Southampton Itchen

Supplier Information

Number of Suppliers
1
Supplier Name

HELASTEL

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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