Award

CRM System

UNIVERSITY OF SUSSEX(THE)

This public procurement record has 1 release in its history.

Award

19 Dec 2024 at 14:43

Summary of the contracting process

The University of Sussex has completed the procurement process for a new Customer Relationship Management (CRM) system, awarded under the G Cloud 14 framework. The successful supplier for this project is Dotdigital EMEA Limited. This procurement falls under the industry category of Customer Relation Management software package and is valued at £61,284. The awarded contract, which commenced on 1st January 2025, will run until 31st December 2027. The procurement method used was a call-off from a framework agreement, and the procurement stage is complete.

This tender provides significant opportunities for small and medium-sized enterprises (SMEs) specialising in CRM software solutions to position themselves as potential suppliers for similar projects in the future. Businesses in the technology and software services sector, particularly those with experience in providing CRM systems, would be well-suited to compete in such tenders. The focus on procurement through established frameworks like G Cloud 14 also highlights the importance of maintaining registration and compliance with such frameworks to facilitate business growth and secure government contracts.

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Notice Title

CRM System

Notice Description

Purchase of new CRM system. Awarded under G Cloud 14.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-a0d9c756-b536-4b09-bb7e-faca8555a72f
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/8c71899a-f8ef-4461-b6df-2b75bcc174e1
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48445000 - Customer Relation Management software package

Notice Value(s)

Tender Value
£61,284 Under £100K
Lots Value
Not specified
Awards Value
£61,284 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
19 Dec 20241 years ago
Submission Deadline
2 Dec 2024Expired
Future Notice Date
Not specified
Award Date
19 Dec 20241 years ago
Contract Period
1 Jan 2025 - 31 Dec 2027 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
UNIVERSITY OF SUSSEX(THE)
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BRIGHTON
Postcode
BN1 9RH
Post Town
Brighton
Country
England

Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ2 Surrey, East and West Sussex
Small Region (ITL 3)
TLJ21 Brighton and Hove
Delivery Location
TLJ South East (England)

Local Authority
Brighton and Hove
Electoral Ward
Coldean & Stanmer
Westminster Constituency
Brighton Pavilion

Supplier Information

Number of Suppliers
1
Supplier Name

DOTDIGITAL EMEA

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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