Award

User Experience Testing Labs and Participants

STUDENT LOANS COMPANY

This public procurement record has 1 release in its history.

Award

27 Apr 2020 at 09:40

Summary of the contracting process

The Student Loans Company is seeking to appoint an agency to provide user experience testing labs and recruit participants for usability research related to their digital services. This procurement, categorised under research services, concluded on 21 April 2020. The awarded contract, valued at £600,000, has a term starting from 22 April 2020 and ending on 21 April 2024. The procurement method employed was an open procedure, allowing for broad participation from interested suppliers.

This tender presents significant opportunities for growth, especially for firms specialising in user research, usability testing, and participant recruitment. Companies with the capability to deliver user experience research and manage testing sessions across various locations in the UK would be particularly well-suited to compete. Moreover, small and medium-sized enterprises (SMEs) are encouraged to participate, as the procurement process highlights their suitability for inclusion in public contracts.

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Notice Title

User Experience Testing Labs and Participants

Notice Description

The SLC is seeking to appoint an agency to recruit a range of participants to take part in regular user research and testing sessions for digital services being developed by the SLC. The research will usually be face to face usability testing, however other methods of research may feature in our plans. Additionally SLC require the agency to provide labs for the testing sessions across the UK. All sessions will be facilitated and managed by SLC staff. The requirement is for labs and recruitment of participants and only.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-a10cb6ac-cef9-4238-b5da-9b46beb3bab7
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/f5afc84f-2a2d-40af-addc-1bf7dafbe621
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

73 - Research and development services and related consultancy services


CPV Codes

73110000 - Research services

Notice Value(s)

Tender Value
£600,000 £500K-£1M
Lots Value
Not specified
Awards Value
£600,000 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
27 Apr 20205 years ago
Submission Deadline
21 Apr 2020Expired
Future Notice Date
Not specified
Award Date
20 Apr 20205 years ago
Contract Period
21 Apr 2020 - 21 Apr 2024 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
STUDENT LOANS COMPANY
Contact Name
Not specified
Contact Email
alesia_milton@slc.co.uk
Contact Phone
+441412433217

Buyer Location

Locality
GLASGOW
Postcode
G2 7JD
Post Town
Glasgow
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM32 Glasgow City
Delivery Location
Not specified

Local Authority
Glasgow City
Electoral Ward
Anderston/City/Yorkhill
Westminster Constituency
Glasgow North

Supplier Information

Number of Suppliers
1
Supplier Name

CRAGG ROSS DAWSON LTD TRADING AS CRD RESEARCH

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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