Award

HMCG MSI Automated Weather Update IVR Service

MARITIME & COASTGUARD AGENCY

This public procurement record has 1 release in its history.

Award

17 Jan 2017 at 16:16

Award Notice
Summary of the contracting process

The Maritime & Coastguard Agency has initiated a procurement process for the project titled "HMCG MSI Automated Weather Update IVR Service". This tender, classified under interactive voice response software packages (CPV code 48512000), is located in the United Kingdom and has reached the award stage, with the award date being 5th January 2017. The tender period concluded on 25th November 2016, and the contract is set to commence on 31st January 2017, lasting until 31st January 2020. Total contract value amounts to £72,011.

This tender presents significant opportunities for businesses focusing on providing automated systems and software services. Firms with expertise in developing bespoke interactive voice response solutions would find themselves well-suited to compete, particularly if they possess experience serving public sector clients. The procurement process highlights a precedent for innovation in public services, allowing providers to demonstrate their capabilities in streamlining communications and enhancing service delivery.

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Notice Information

Notice Title

HMCG MSI Automated Weather Update IVR Service

Notice Description

A bespoke IVR system to reduce calls to HM Coastguard staff regarding automated weather updates

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-a1c63104-d5e6-4e56-aa20-df9ed7f40ef5
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/2c9bc8e5-20fc-42a1-893c-a654eec87b83
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other -
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48512000 - Interactive voice response software package

Notice Value(s)

Tender Value
£72,011 Under £100K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
17 Jan 20179 years ago
Submission Deadline
25 Nov 2016Expired
Future Notice Date
Not specified
Award Date
5 Jan 20179 years ago
Contract Period
31 Jan 2017 - 31 Jan 2020 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
MARITIME & COASTGUARD AGENCY
Contact Name
Amanda Dunbar
Contact Email
contracts@mcga.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
SOUTHAMPTON
Postcode
SO15 1EG
Post Town
Southampton
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ3 Hampshire and Isle of Wight
Small Region (ITL 3)
TLJ32 Southampton
Delivery Location
Not specified
Local Authority
Southampton
Electoral Ward
Banister & Polygon
Westminster Constituency
Southampton Itchen

Supplier Information

Number of Suppliers
1
Supplier Name

VODAFONE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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