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Social Media Management Tool

Greater Manchester Police

This public procurement record has 1 release in its history.

Award

25 Aug 2026 at 13:50

Award Notice
Summary of the contracting process

Greater Manchester Police procured a social media management service for the North West of England. The requirement is a software-based social media management tool for managing all outbound social media content, evaluating social media activity and handling social media contacts. It is classified as software packages and information systems (CPV 48000000), with the main procurement category being services. The solution is intended to support the police force’s management and oversight of its social media communications through one platform. The procurement was made by Greater Manchester Police, based in Manchester, for a supplier able to provide the platform and associated social media management capability as a managed service.

The procurement is complete and was awarded following a selective call-off from the BLC-0189 Social Media Management Platform Framework. The submission deadline was 1 August 2026 at 12:00. The contract was awarded to SocialSignIn Ltd T/A Orlo on 10 August 2026, at a value of £106,104.60. The contract period runs from 12 September 2026 to 11 September 2030. The awarded supplier is SocialSignIn Ltd T/A Orlo. The opportunity was identified as suitable for small and medium-sized enterprises and not reserved for voluntary, community or social enterprises. The available procurement information establishes the framework call-off route as the basis for the award.

This award demonstrates sustained public-sector demand for a dedicated social media management platform within policing, covering content publishing, evaluation and social media contact management. Suppliers considering future requirements from Greater Manchester Police would need a reliable software product that can manage outbound content across social channels, support structured monitoring and evaluation, and handle interactions with social media users. Credibility would come from proven delivery of an integrated platform rather than a standalone publishing tool, together with the operational capacity to support a police organisation’s communications needs. Experience of framework call-offs would also be commercially relevant, as this buyer has used an established framework route to obtain the service. The requirement was considered suitable for SMEs, indicating scope for specialist technology providers with relevant capability.

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Notice Information

Notice Title

Social Media Management Tool

Notice Description

Social media management solution for effective management of all outbound social media content, evaluation and social media contact. Call off from the BLC-0189 Social Media Management Platform Framework.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-a31c0f70-fd84-4eb2-bef3-5b2913374df2
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/a4bb5bf1-6ffd-4878-97e7-2a08da28dea3
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£106,104 £100K-£500K
Lots Value
Not specified
Awards Value
£106,104 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
25 Aug 20262 days ago
Submission Deadline
1 Aug 2026Expired
Future Notice Date
Not specified
Award Date
10 Aug 20262 weeks ago
Contract Period
12 Sep 2026 - 11 Sep 2030 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Greater Manchester Police
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
MANCHESTER
Postcode
M40 5BP
Postcode Area
Manchester
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD33 Manchester
Delivery Location
TLD North West (England)
Local Authority
Manchester
Electoral Ward
Harpurhey
Westminster Constituency
Blackley and Middleton South

Supplier Information

Number of Suppliers
1
Supplier Name

SocialSignIn Ltd T/A Orlo

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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