Award

Social Media Listening, Monitoring & Analytics Service 2

DEFRA

This public procurement record has 1 release in its history.

Award

16 May 2024 at 09:23

Award Notice
Summary of the contracting process

The Department for Environment, Food & Rural Affairs (Defra) has awarded a contract for the provision of a Social Media Listening, Monitoring & Analytics Service 2. The contract is valued at £129,000 GBP and falls under the category of Radio, television, communication, telecommunication and related equipment. The procurement method used was selective, with a call-off from a framework agreement. The tender period ended on March 1, 2024, and the contract period spans from March 19, 2024, to March 18, 2026, with the contract awarded to Runtime Collective trading as Brandwatch.

This tender by Defra for social media services presents a lucrative opportunity for businesses specialising in real-time social media monitoring, social analytics, and consumer intelligence platforms. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are particularly suited to compete for this contract, which aims to enhance Defra's social media engagement capabilities and response mechanisms. Businesses located in the United Kingdom and beyond can seize this opportunity to contribute value to Defra's digital communication strategies and strengthen public engagement efforts.

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Notice Information

Notice Title

Social Media Listening, Monitoring & Analytics Service 2

Notice Description

A contract to provide ongoing support to provide real time social media monitoring, social media listening, social analytics and consumer intelligence platform. The software will allow the increase capability and capacity to listen, inform and respond to social media content.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-a347935b-f644-4697-936e-d6bff2836202
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/08865ac5-96fd-4800-9266-e8927fb75ddc
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

32 - Radio, television, communication, telecommunication and related equipment

CPV Codes

32000000 - Radio, television, communication, telecommunication and related equipment

Notice Value(s)

Tender Value
£129,000 £100K-£500K
Lots Value
Not specified
Awards Value
£129,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
16 May 20241 years ago
Submission Deadline
1 Mar 2024Expired
Future Notice Date
Not specified
Award Date
28 Mar 20241 years ago
Contract Period
19 Mar 2024 - 18 Mar 2026 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DEFRA
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1P 4DF
Post Town
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

RUNTIME COLLECTIVE T/A BRANDWATCH

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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