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Coroners case management and workflow system

Suffolk County Council

This public procurement record has 1 release in its history.

Award

07 Sep 2026 at 11:57

Award Notice
Summary of the contracting process

Suffolk County Council procured a coroners case management and workflow system for Suffolk Coroners Service. The requirement covers the supply, implementation and ongoing maintenance of software to manage coroners’ cases and related workflows. This is an information technology service spanning software, implementation support and system support, classified under CPV 72000000. Delivery is for the council’s coroners service in Suffolk, in the East of England. The buying organisation is Suffolk County Council. The requirement is relevant to software providers with a product for coroners or comparable regulated casework, together with the implementation capability needed to configure and introduce it within a public-sector service and provide continuing maintenance and support. It is also relevant to firms able to deliver through the G-Cloud 14 framework.

The procurement has been awarded and is complete. It was run as a selective call-off from the G-Cloud 14 Framework Agreement (RM1557.14), rather than as an open standalone tender. The contract was awarded on 5 August 2026 to WPC Software Limited. The awarded value is £125,000. The contract period runs from 9 October 2026 to 9 October 2030. The published procurement information identifies the requirement as suitable for small and medium-sized enterprises. The award was made for the full requirement described: supplying, implementing and maintaining the coroners case management system. The selection route therefore depended on being an eligible G-Cloud 14 supplier and meeting the buyer’s requirements through the framework call-off process. The recorded award is active.

This award shows a defined demand from Suffolk County Council for specialist digital case-management capability in coroners’ services, delivered through a public-sector framework. A credible competitor for a future requirement would need a working case management and workflow product, the ability to support coroners’ operational processes, and sufficient implementation expertise to configure, deploy and embed the system. Ongoing technical support and maintenance are also central to the requirement, so suppliers would need dependable service delivery after implementation rather than a software-only offer. The buyer’s identification of the opportunity as suitable for SMEs indicates that a smaller specialist technology provider can be a credible competitor. Experience delivering secure, reliable public-sector or other regulated casework systems, and the ability to transact through an appropriate framework route, would strengthen a supplier’s position when this type of requirement returns.

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Notice Information

Notice Title

Coroners case management and workflow system

Notice Description

Previously awarded. Published here for transparency purposes. Awarded Call-Off Contract for the G-Cloud 14 Framework Agreement (RM1557.14), for the supply, implement, and maintain a Coroners case management system for Suffolk Coroners Service

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-a3af43a7-0dcc-4fd1-8baa-2132afd7a17e
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/207067ee-9a02-4abd-8dad-f3768d19302d
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£125,000 £100K-£500K
Lots Value
Not specified
Awards Value
£125,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
7 Sep 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
5 Aug 20261 months ago
Contract Period
9 Oct 2026 - 9 Oct 2030 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Suffolk County Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
IPSWICH
Postcode
IP1 2BX
Postcode Area
Ipswich
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH6 Suffolk
Small Region (ITL 3)
TLH62 Ipswich
Delivery Location
Not specified
Local Authority
Ipswich
Electoral Ward
Gipping
Westminster Constituency
Ipswich

Supplier Information

Number of Suppliers
1
Supplier Name

WPC Software

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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