Award

Staff Survey and Engagement Platform

THE BRITISH BROADCASTING CORPORATION (BBC)

This public procurement record has 2 releases in its history.

Award

19 Jul 2022 at 10:03

Award Notice
Tender

28 Aug 2020 at 10:33

Tender Notice
Summary of the contracting process

The British Broadcasting Corporation (BBC) is seeking a supplier for a "Staff Survey and Engagement Platform" to enhance its employee engagement through comprehensive survey capabilities. This open procurement process includes a contract valued at £1,000,000, with a duration of three years, extendable by an additional two years. The tender period for responses concluded on 12 October 2020, while the contract commenced on 1 April 2022 and will run until 31 March 2027. This initiative falls under the customer survey services category and is pertinent to businesses involved in software solutions for employee engagement.

This tender represents an excellent opportunity for businesses specialising in software development and data analytics, particularly those offering platforms that support organisational culture and employee feedback mechanisms. Companies that can demonstrate a strong understanding of employee engagement strategies and proven experience in similar projects would be well-positioned to compete. The ongoing demand for such platforms across various sectors allows for further growth potential and partnerships within the realm of public sector contracts, particularly given the extensive use across BBC's commercial subsidiaries.

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Notice Information

Notice Title

Staff Survey and Engagement Platform

Notice Description

The BBC has purchased a staff survey and engagement software-based platform solution, to be used for the vast majority of pan-BBC survey requirements. The requirement is for Staff Surveys, Exit Surveys and regular Pulse Surveys on an ongoing basis. This provision gives high quality data to respond to feedback related to Culture and Engagement at the BBC and to deliver one of the key objectives, of making the BBC an even greater place to work. This consistent measurement is critical in ensuring we can respond to the areas people are telling us we need to improve in. Evidence based decisions are formed, based on the organisational culture and our people. This is proven to assist with productivity, efficiency, innovation and managing employee turnover. A flexible platform also helps add value, as we can use it for satisfaction surveys and change management as well as staff surveys. In conducting this procurement, the BBC acted on its own behalf and as agent for all other BBC commercial subsidiaries and entities such as (but not limited to) BBC Studios, UKTV and BBC Studioworks who may potentially make use of the provisions procured. The contract is for 3 years, with options to extend by up to 24 further months. The estimated total contract value is inclusive of the maximum 5 year period

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-a3ed6610-ddd9-4999-97a2-96f65f20b685
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/94c96d8f-eb95-442f-996d-0e0eb550a780
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (above threshold)
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79342310 - Customer survey services

Notice Value(s)

Tender Value
£1,000,000 £1M-£10M
Lots Value
Not specified
Awards Value
£1,000,000 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
19 Jul 20223 years ago
Submission Deadline
12 Oct 2020Expired
Future Notice Date
Not specified
Award Date
9 Jul 20223 years ago
Contract Period
31 Mar 2022 - 31 Mar 2027 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
THE BRITISH BROADCASTING CORPORATION (BBC)
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
W12 7TS
Post Town
West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
Westminster
Electoral Ward
West End
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

CULTURE AMP

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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