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Unified Support

DEPARTMENT FOR ENVIRONMENT, FOOD & RURAL AFFAIRS

This public procurement record has 1 release in its history.

Award

26 Oct 2026 at 19:32

Award Notice
Summary of the contracting process

The Department for Environment, Food & Rural Affairs (Defra) bought unified enterprise support across its Microsoft products. This is a software support service covering Microsoft’s product portfolio, rather than a purchase of software licences or bespoke software development. The contract is associated with Defra’s London address, and the stated delivery coverage extends across the United Kingdom and internationally. The requirement is relevant to suppliers providing coordinated, enterprise-level support for Microsoft products to a public-sector organisation.

The procurement is complete and was awarded to Microsoft. Defra used a selective call-off from a framework agreement. The award date was 29 September 2026. The awarded contract value is £6,903,095, and the contract period runs from 1 October 2026 to 30 September 2029. The original estimated procurement value was also £6,903,095. The process was not divided into lots. The procurement was marked unsuitable for small and medium-sized enterprises and voluntary, community and social enterprises. The award information identifies Microsoft as the selected supplier; no evaluation criteria are reported.

This award confirms demand at Defra for consolidated enterprise support spanning its Microsoft products, delivered at substantial organisational scale and with UK and international coverage. For a future competition for this same requirement, credible suppliers would need to demonstrate the ability to support a broad Microsoft product estate through a unified service, with the operational capacity to serve a large public-sector customer across multiple locations. The purchasing route used here was a framework call-off, so suppliers seeking to compete for comparable work would need access to an appropriate framework and the capability to meet its call-off requirements. The award to Microsoft indicates that an established Microsoft support provider was selected; businesses with relevant enterprise support delivery experience would be best placed to assess similar demand.

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Notice Information

Notice Title

Unified Support

Notice Description

Unified Enterprise support across all Microsoft products

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-a41aa4df-773b-4285-8186-2e1d65bb2878
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/44116dd3-2ad9-406c-be5f-1e9a74aff042
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72261000 - Software support services

Notice Value(s)

Tender Value
£6,903,095 £1M-£10M
Lots Value
Not specified
Awards Value
£6,903,095 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
26 Oct 2026Today
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
29 Sep 20264 weeks ago
Contract Period
1 Oct 2026 - 30 Sep 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DEPARTMENT FOR ENVIRONMENT, FOOD & RURAL AFFAIRS
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1P 4DF
Postcode Area
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

Microsoft Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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