Award

Competitor & Market Intelligence - Monitoring digital developments within the retail financial services sector

NATIONAL SAVINGS & INVESTMENTS

This public procurement record has 2 releases in its history.

Award

04 Oct 2019 at 11:04

Award Notice
Tender

23 Jul 2019 at 11:43

Tender Notice
Summary of the contracting process

The procurement process, initiated by National Savings & Investments (NS&I), seeks to procure "Competitor & Market Intelligence - Monitoring digital developments within the retail financial services sector". This tender falls under the business services category and is based in London, England. The procurement stage is currently at the Award phase, having been completed on 4th September 2019, with the contract set to commence on 7th October 2019 and last for a maximum of three years. The indicative budget for this requirement is £210,000 (excluding VAT), with a deadline for submissions that had previously been midday on 19th August 2019.

This tender presents significant opportunities for businesses specialising in market intelligence, digital analytics, and fintech services. Firms with experience in providing competitive analysis and monitoring digital trends in the financial services sector, particularly those with established capabilities in mobile and web applications, would be well-positioned to engage in this opportunity. Small and medium-sized enterprises (SMEs) that can demonstrate innovative approaches and specialised knowledge in this area are particularly encouraged to consider competing for this contract.

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Notice Information

Notice Title

Competitor & Market Intelligence - Monitoring digital developments within the retail financial services sector

Notice Description

NS&I wishes to enter into an agreement with a supplier capable of providing monitoring services and insight on competitors' digital initiatives within the retail finance sector. For the purposes of this tender, NS&I requires the following services: - Preparation and delivery of a quarterly innovation tracker on the latest developments across the categories of mobile app, mobile web and desktop within a competitor set specified by NS&I. - Presentation of a quarterly deep dive on a customer experience/digital related topic chosen by NS&I. - Through the use of research credits, dedicated analyst time is required on an ad-hoc basis to deliver insight. - NS&I may also require, on an ad-hoc basis, assistance on light questions/queries to help clarify some insights. - Delivery of a topic based monthly report/bulletin on a subject related to customer experience and digital chosen by NS&I. - NS&I require the supplier to have a secured online platform containing a library of all reports and insights. - NS&I requires a supplier that has specialist knowledge within the digital and fintech sector with a comprehensive savings market coverage. The supplier should be able to provide monitoring over an extensive list of competitors' within the UK and globally. - Proactive, up to date email news alerts on latest competitor and market developments should be sent to NS&I colleagues as and when they arise. Any eventual contract would be for a maximum duration of three years, renewable on an annual basis after the first year. The indicative budget for this requirement is PS210,000 (excluding VAT) over three years. To download the tender documentation and register your interest please visit the NS&I portal: https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=29350&B=NSANDI. Please note the deadline for submission of tenderers' responses is Midday, 19 August 2019. Additional information: For further information and to download the tender documentation, please visit the NS&I e-sourcing portal: https://nsandi.eu-supply.com/login.asp?B=NSANDI. Any questions relating to this tender must be submitted via the portal: https://nsandi.eu-supply.com/login.asp?B=NSANDI. Please note the deadline for submission of responses is Midday, 19th August 2019.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-a4bbc2e7-1085-4f53-b24e-d52f90a6a073
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/d7bcf6cf-382f-4254-8f92-4ef3d53fbbec
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (above threshold)
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79000000 - Business services: law, marketing, consulting, recruitment, printing and security

Notice Value(s)

Tender Value
£70,000 Under £100K
Lots Value
Not specified
Awards Value
£66,000 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
4 Oct 20196 years ago
Submission Deadline
19 Aug 2019Expired
Future Notice Date
Not specified
Award Date
3 Sep 20196 years ago
Contract Period
6 Oct 2019 - 6 Oct 2020 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NATIONAL SAVINGS & INVESTMENTS
Contact Name
Not specified
Contact Email
malcolm.edwards@nsandi.com
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
SW1V 2QX
Post Town
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
TLI London
Local Authority
Westminster
Electoral Ward
Pimlico North
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

MAPA INTERNATIONAL

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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