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Control room and back up control room software maintenance

THIRTEEN HOUSING GROUP LIMITED

This public procurement record has 1 release in its history.

Award

13 Aug 2026 at 14:59

Award Notice
Summary of the contracting process

Thirteen Housing Group Limited procured services to maintain its control room and back-up control room software. The requirement covers ongoing software maintenance and support, lifecycle management, and assurance that integrations within the operational physical security information management (PSIM) environment continue to work effectively. This is a specialist software support and maintenance service, including maintenance and repair activities. Delivery is across England. The buyer is Thirteen Housing Group Limited, based in Middlesbrough. The requirement concerns operational technology supporting control room functions, so relevant providers are those able to maintain software used in live control room and associated back-up environments while managing software lifecycles and integration dependencies.

The procurement is complete and was awarded following a selective restricted procedure above the applicable threshold. The tender closed on 16 June 2026 at 5pm. The contract was awarded to Baydale Control Systems Limited on 13 July 2026, with an awarded value of £250,000. The contract period runs from 13 July 2026 to 12 July 2028. The award is active. Evaluation was for a service requirement covering software support, maintenance, lifecycle management and integration assurance. The procurement was identified as suitable for small and medium-sized enterprises and voluntary, community and social enterprises. Baydale Control Systems Limited is the selected supplier.

This award demonstrates demand from Thirteen Housing Group for specialist support of operational PSIM software across primary and back-up control room environments. A credible future competitor would need practical capability in software maintenance, technical support and lifecycle management, together with the ability to assure integrations between the PSIM platform and connected operational systems. Experience of maintaining software used in control room settings would be relevant, as would the capacity to provide dependable ongoing support rather than a one-off implementation. The procurement route shows that a capable SME or voluntary, community or social enterprise can be considered for this type of requirement. Providers should be able to manage service continuity, diagnose faults, control software changes and support the buyer throughout the contract lifecycle.

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Notice Information

Notice Title

Control room and back up control room software maintenance

Notice Description

to provide ongoing maintenance, software support, lifecycle management, and integration assurance for the operational PSIM environment.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-a4df2d43-7b66-4176-ae22-9a547a4f4cbf
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/941ecd52-b9a1-4750-92d7-5419c1b01f6a
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Restricted procedure (above threshold)
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72261000 - Software support services

72267000 - Software maintenance and repair services

Notice Value(s)

Tender Value
£250,000 £100K-£500K
Lots Value
Not specified
Awards Value
£250,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
13 Aug 20262 weeks ago
Submission Deadline
16 Jun 2026Expired
Future Notice Date
Not specified
Award Date
13 Jul 20261 months ago
Contract Period
13 Jul 2026 - 12 Jul 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
THIRTEEN HOUSING GROUP LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
MIDDLESBROUGH
Postcode
TS2 1QG
Postcode Area
Cleveland
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC3 Tees Valley
Small Region (ITL 3)
TLC32 South Teesside
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority
Middlesbrough
Electoral Ward
Central
Westminster Constituency
Middlesbrough and Thornaby East

Supplier Information

Number of Suppliers
1
Supplier Name

Baydale Control Systems Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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