Award

Cloud Based CRM System

UNITED KINGDOM ATOMIC ENERGY AUTHORITY

This public procurement record has 1 release in its history.

Award

27 Feb 2025 at 09:26

Award Notice
Summary of the contracting process

The United Kingdom Atomic Energy Authority (UKAEA) has awarded the contract for the procurement of a cloud-based Customer Relationship Management (CRM) system, titled "Cloud Based CRM System", under the industry category of Customer Relation Management software package (CPV code 48445000). The award was given to Prodo Digital Marketing Ltd. The procurement process followed an open procedure and concluded with the award notice published on 27 February 2025. The contract, valued at £360,000 GBP including VAT, entails the provision of the CRM system from 13 January 2025 to 12 January 2027. The system will be primarily used by the Business Development Department of UKAEA, with potential for expansion to other areas throughout the contract's lifecycle. This procurement encompasses delivery to a variety of locations, including the British Overseas Territories, Channel Islands, Europe, Isle of Man, the United Kingdom, and more.

This tender presents significant opportunities for businesses that offer CRM solutions, particularly those capable of providing scalable and flexible systems that can cater to various user requirements. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are especially encouraged to participate, suggesting inclusivity and support for diverse business growth. Businesses specialising in software, digital marketing, or IT infrastructure services would find this tender particularly well-suited to their capabilities, potentially leading to substantial growth through a partnership with a reputable public sector organisation like the UKAEA.

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Notice Information

Notice Title

Cloud Based CRM System

Notice Description

The UKAEA is competed for a CRM solution that required minimal configuration. The tool will be mainly used by the Business Development Department (BD) of the UKAEA. BD works with internal and external stakeholders to identify opportunities for collaborations, commercial deals, and inward investment opportunities. Its external stake holders include funding agencies, academic and research institutions, public and private sector entities in the UK and abroad. Flexibility to add additional users/licences and other business areas has been built into the life of the contract on a co-termed basis. Awarded value includes VAT and is based on initial licence purchases of two years, extensions of two + one and mobilisation. This is an award notice only after completion of a Find a Tender compliant exercise and not a call to competition.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-a5cffc06-678c-4811-9131-55f43f8aa435
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/1895a33a-c359-499e-a92b-0990d462a6b4
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48445000 - Customer Relation Management software package

Notice Value(s)

Tender Value
£360,000 £100K-£500K
Lots Value
Not specified
Awards Value
£360,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
27 Feb 202512 months ago
Submission Deadline
7 Aug 2024Expired
Future Notice Date
Not specified
Award Date
22 Jan 20251 years ago
Contract Period
13 Jan 2025 - 12 Jan 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
UNITED KINGDOM ATOMIC ENERGY AUTHORITY
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
ABINGDON
Postcode
OX14 3DB
Post Town
Oxford
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ1 Berkshire, Buckinghamshire and Oxfordshire
Small Region (ITL 3)
TLJ14 Oxfordshire CC
Delivery Location
Not specified
Local Authority
South Oxfordshire
Electoral Ward
Sandford & the Wittenhams
Westminster Constituency
Didcot and Wantage

Supplier Information

Number of Suppliers
1
Supplier Name

PRODO DIGITAL MARKETING

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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