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Automation solution for logging correspondence and FOI cases

HM Treasury

This public procurement record has 2 releases in its history.

AwardUpdate

10 Aug 2026 at 17:53

Award Notice
Award

30 Aug 2024 at 10:49

Award Notice
Summary of the contracting process

HM Treasury procured a software and information systems service to automate the logging of correspondence and Freedom of Information cases. The requirement is for an automation solution supporting the capture and management of these case types, rather than general software supply. It is classified as a services procurement and the work is to be delivered in the United Kingdom. HM Treasury, based at 1 Horse Guards Road, London, is the buying organisation. The requirement is relevant to providers of case-management, workflow automation, correspondence-tracking or FOI technology, particularly those able to configure and support systems for central government administrative processes.

This procurement has been awarded and the tender is complete. HM Treasury used a selective call-off from a framework agreement. The tender submission deadline was 31 July 2024 at 23:59. The contract was awarded to CEOX Services Ltd on 5 August 2024 for £94,800. The contract period runs from 18 August 2024 to 17 August 2027. The awarded supplier is the only supplier recorded for this requirement. The opportunity was categorised as a services contract for software and information systems, and the recorded procurement value and awarded value are both £94,800. The contract is active.

For suppliers that did not win this procurement, the award demonstrates established demand at HM Treasury for automating correspondence and Freedom of Information case logging through a framework call-off. A credible future competitor would need a mature software platform covering structured case capture, workflow management, auditability and retrieval of correspondence and FOI records. Experience of configuring technology for central government, handling sensitive administrative information and supporting users through implementation and ongoing service would strengthen a supplier’s position. The buyer selected a large business rather than an SME or voluntary, community or social enterprise, indicating that comparable providers should be prepared to demonstrate substantial delivery capacity, dependable support and the ability to operate at government scale.

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Notice Information

Notice Title

Automation solution for logging correspondence and FOI cases

Notice Description

Automation solution for logging correspondence and FOI cases

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-a5f42c80-a78d-424d-b33a-f35e1f7c379e
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/dc29e1eb-1a0c-4584-a2ff-c90f1c9aecbd
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£94,800 Under £100K
Lots Value
Not specified
Awards Value
£94,800 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
10 Aug 20262 weeks ago
Submission Deadline
31 Jul 2024Expired
Future Notice Date
Not specified
Award Date
5 Aug 20242 years ago
Contract Period
18 Aug 2024 - 17 Aug 2027 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
HM Treasury
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1A 2HQ
Postcode Area
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

Ceox Services Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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