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HMCTS User-Centred Design Services

Ministry of Justice

This public procurement record has 2 releases in its history.

AwardUpdate

22 Aug 2025 at 13:37

Award Notice
Award

21 Aug 2025 at 14:41

Award Notice
Summary of the contracting process

The procurement process titled "HMCTS User-Centred Design Services" was initiated by the Ministry of Justice, a government department located at 102 Petty France, London. This procurement falls under the industry category of software programming and consultancy services, with a CPV classification code of 72200000. It covered numerous regions including the United Kingdom, British Overseas Territories, and other locations worldwide. The procurement was conducted through a selective method as a call-off from the CCS Framework, specifically DOS6 Lot 1. The process is complete with the award date recorded as 23rd July 2025. The contract period is from 30th June 2025 to 29th June 2027, and the total contract value awarded was £7.5 million.

This procurement presents substantial opportunities for businesses specialising in service design, interaction design, content design, and user research. Companies that are small to medium-scale enterprises (SMEs) could find this contract particularly favourable, given the project's scope and value. The contract's requirements for a managed service suggest opportunities for firms offering high-quality consultancy services in these areas. Businesses with a strategic interest in public sector projects, particularly within the justice sector, could leverage this opportunity to expand their portfolio and enhance their expertise within this industry category.

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Notice Information

Notice Title

HMCTS User-Centred Design Services

Notice Description

Provision of a managed service to ensure that high quality service design, interaction design, content design and user research is carried out. Route to Market - CCS Framework - DOS6 Lot 1 Additional information: Redacted Contract attached

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-a71aae73-3166-40fd-a7e8-50363eb373d2
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/471ce7b4-87d0-47fc-aaa3-1b5e48fee3b1
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72200000 - Software programming and consultancy services

Notice Value(s)

Tender Value
£9,000,000 £1M-£10M
Lots Value
Not specified
Awards Value
£7,500,000 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
22 Aug 20251 years ago
Submission Deadline
17 Mar 2025Expired
Future Notice Date
Not specified
Award Date
23 Jul 20251 years ago
Contract Period
30 Jun 2025 - 29 Jun 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Ministry of Justice
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1H 9AJ
Postcode Area
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLI London, TLJ South East (England), TLK South West (England), TLL Wales
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

Engine Partners UK LLP

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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