Award

Welcome Ambassadors Programme

SEFTON COUNCIL

This public procurement record has 2 releases in its history.

AwardUpdate

15 May 2018 at 07:51

Award Notice
Tender

25 Apr 2017 at 13:42

Tender Notice
Summary of the contracting process

The Welcome Ambassadors Programme, initiated by Sefton Council, is a tender aimed at enhancing visitor and resident experiences in Southport, particularly during events like the Open Golf Championships scheduled for July. This service falls under the category of recreational, cultural, and sporting services, with a contract value of £100,000. The procurement method used is an open procedure, with the tender period having ended on 27 April 2017. The contract is set to commence on 1 May 2017 and will continue until 31 October 2017, engaging a dedicated team to provide exceptional public engagement and support.

This opportunity is particularly well-suited for small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) that have expertise in customer service, public engagement, or community support. Given the emphasis on managing public interactions and issues within the community, businesses that offer training services, uniform provision, or have experience in public-facing roles will find this tender a viable avenue for growth. Engaging in this programme allows companies to showcase their capabilities during high-profile events, potentially leading to further contracts in similar public service fields.

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Notice Information

Notice Title

Welcome Ambassadors Programme

Notice Description

The aim of the Welcome Ambassadors is to provide an exceptional welcome to all visitors and residents across Southport. This will commence with the Open Golf Championships and July and will extend through the work supported via the Coastal Communities Fund programme of works. The importance of such as role is to engage with the public, offer advice, directions and general information alongside managing any town centre issues such as rough sleeping etc. These Ambassadors provide a face for people and a link to SMBC and BID. The aspiration is that all visitors and residents feel safe, welcome and involved in the town and its ongoing developments. Events such as the Open Golf offer an ideal showcase for Southport and Sefton. Specification 1. A team of 3 full -time Ambassadors, working 9-hour shifts (exact hours tbc) 2. 7 day cover with 2 Ambassadors on duty each day. 3. A full uniform (winter and summer) 4. A bespoke, ongoing training programme, including full induction, health & safety training, ELS, public facing and customer service skills. 5. Licensing and operation of the PDA reporting system, including real-time dashboard and monthly management reports. 6. Full management support and monthly updates with the team

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-a74b9c18-2d5a-4765-96d1-61b425fc1da9
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/b54d462e-ac13-4ee1-90f9-bf903f714205
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

92 - Recreational, cultural and sporting services

98 - Other community, social and personal services

CPV Codes

92000000 - Recreational, cultural and sporting services

98000000 - Other community, social and personal services

Notice Value(s)

Tender Value
£100,000 £100K-£500K
Lots Value
Not specified
Awards Value
£90,000 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
15 May 20187 years ago
Submission Deadline
27 Apr 2017Expired
Future Notice Date
Not specified
Award Date
27 Apr 20178 years ago
Contract Period
30 Apr 2017 - 1 Nov 2017 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
SEFTON COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BOOTLE
Postcode
L20 3UU
Post Town
Liverpool
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD73 Sefton
Delivery Location
TLD North West (England)
Local Authority
Sefton
Electoral Ward
Linacre
Westminster Constituency
Bootle

Supplier Information

Number of Suppliers
1
Supplier Name

THE WELCOME PEOPLE

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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