Notice Information
Notice Title
ICT Support, Infrastructure, Telephony & Connectivity
Notice Description
Dunstable Town Council is seeking an organisation to provide an IT Support contract which includes management of our existing IT infrastructure, telephony, connectivity, and licencing. Further details are outlined below. It is important to the Council that a single supplier can provide the support, account management and billing for all services delivered. To aid service delivery there must be clear point of contacts for specific roles and responsibilities. The supplier may sub-contract delivery of certain areas if this is made clear in the tender response and that by sub-contracting it does not stop the organisation providing the single support, account management and billing required. The tender applicant must also provide detail on how they validate any working relationship with a 3rd party contractor. All parties must be fully insured. The supplier may sub-contract elements of service provision but must state clearly in their response that they remain entirely responsible for the delivery of service, the quality of that service and its associated communications. This should include, but is not limited to, ensuring that all services are delivered in compliance with appropriate regulations and standards, and are appropriately insured. The use of sub-contractors will be entirely transparent to the Council. Contract Period The contract will be for three years with an extension to the contract up to a further two years, subject to satisfactory performance and by mutual agreement. DTC expect to reach a provisional decision on the award of the contract by 22 March 2024, at the latest. The successful bidder will be required to commence work from 1 July 2024. Incomplete Tender Documents Tender responses may be rejected if the information asked for is incomplete or proven to be inaccurate. Receipt of Tender Documents The completed tender form must be posted, in a sealed envelope, and marked ICT Tender for the attention of the Town Clerk & Chief Executive, or emailed to accounts@dunstable.gov.uk with subject 'ICT Tender' to arrive no later than 12 noon on 26 February 2024. Additional information: Tender Clarifications: In Appendix A - Existing: IT Systems & Equipment Under the Equipment section it reads: 72 PC's recorded across all sites. This should read: 72 devices recorded across all sites as outlined below: Total number of on prem physical servers = 1 Total number of on prem virtual servers = 2 Total number of on prem virtual server backup services = 1 (Note: On Prem Backup device & Cloud office Hybrid Service). On Prem Physical Edge Firewalls = 6 On Prem Physical Core Switch = 4
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-a7712e69-0ebb-456c-8c16-853fda87d282
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/4b1318d1-6ab3-4036-9b59-6901fd952bbb
- Current Stage
- Award
- All Stages
- Tender, Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure (below threshold)
- Tender Suitability
- SME
- Awardee Scale
- SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
72000000 - IT services: consulting, software development, Internet and support
Notice Value(s)
- Tender Value
- £100,000 £100K-£500K
- Lots Value
- Not specified
- Awards Value
- £201,188 £100K-£500K
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 31 May 20241 years ago
- Submission Deadline
- 26 Feb 2024Expired
- Future Notice Date
- Not specified
- Award Date
- 18 Mar 20241 years ago
- Contract Period
- 30 Jun 2024 - 30 Jun 2027 2-3 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Not Specified
- Awards Status
- Active
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- DUNSTABLE TOWN COUNCIL
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- DUNSTABLE
- Postcode
- LU6 1NF
- Post Town
- Luton
- Country
- England
-
- Major Region (ITL 1)
- TLH East (England)
- Basic Region (ITL 2)
- TLH2 Bedfordshire and Hertfordshire
- Small Region (ITL 3)
- TLH25 Central Bedfordshire
- Delivery Location
- Not specified
-
- Local Authority
- Central Bedfordshire
- Electoral Ward
- Dunstable East
- Westminster Constituency
- Dunstable and Leighton Buzzard
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/4b1318d1-6ab3-4036-9b59-6901fd952bbb
31st May 2024 - Awarded contract notice on Contracts Finder -
https://www.contractsfinder.service.gov.uk/Notice/4830a723-e193-401f-91ea-c503a5448c5a
22nd February 2024 - Opportunity notice on Contracts Finder
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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